Operations Coordinator

Arizona State University • Tempe, AZ

13d

About The Position

Salary: $51,500 per year Under the general supervision, coordinates activities and functions of events and operations as it relates to building logistics, students staffing, audio-visual equipment, and event operations to ensure goals and objectives are accomplished. This position reports to the Director of Student Unions and Centers. What’s in it for you: Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes: (Click here to explore options) Tuition Reduction Program for staff members, their spouses, and dependents, available on day one. Low-cost health, dental, vision, and life insurance benefits. Retirement program designed to promote long-term savings and provide income upon retirement. Paid time for volunteer and professional development. 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period. Wellness program for preventative health education and screenings. Disability and leave program for income protection. Employee assistance for free and confidential behavioral health services. ASU Discounts to sports/events along with discounts with ASU partnerships.

Requirements

• Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Nice To Haves

• Evidence of a Master’s degree in related field.
• Demonstrated knowledge of the principles and practices pertaining to Student Unions in higher education and related operations and/or student programs.
• Demonstrated knowledge of event setups and operations.
• Demonstrated evidence of audio-visual equipment.
• Demonstrated knowledge of management and supervisory principles and practices.
• Experience working in a service-focused environment.
• Experience working with students in a higher education environment.
• Demonstrated knowledge of budgeting and accounting principles.
• Demonstrated knowledge of basic project management.
• Experience in budget preparation and forecasting.
• Experience in establishing and maintaining effective working relationships.
• Evidence of effective communication skills.

Responsibilities

• Supervises, leads, trains and monitors the activities of assigned student staff.
• Assists with the hiring and recruitment of assigned student staff.
• Oversee student employee work, including work allocation, training and problem resolution; evaluate performance; motivate employees to achieve peak productivity and performance.
• Manages scheduling of student staff using departmental employee scheduling and management application (Subitup).
• Responsible for weekly time reconciliation and approvals using departmental employee scheduling and management application (Subitup) and Workday.
• Assists in coordinating activities of Event and Meeting Services/Operations.
• Oversees event set-ups and works closely with student staff and clients to ensure the successful operation of meeting and event spaces within the Student Pavilion building.
• Oversees and assess all customer service and quality control initiatives, interacting with students, faculty, staff and guests during events to ensure successful outcomes.
• Advance student experiences to cultivate community, healthfulness, and skill building.
• Collaborates with custodial staff and maintenance staff as necessary to ensure event spaces are cleaned and maintained.
• Manages student communication and project management platforms including but not limited to: Slack, Google Team Drives and Trello.
• Ensures all media, sound and audio-visual equipment are in working order.
• Prepares budget proposals, recommendations, and approvals where appropriate.
• Established budget control system for controlling expenditures.
• Researches and recommends equipment purchases and maintains inventories.
• Contributes to the development and oversees the implementation of training and workshops with high impact on program and/or participants; monitors logistics, scheduling and participant communications.
• Administers safety and security protocols, offering clear direction to the student staff that ensures appropriate facility use and behavior, while adhering to policy and procedure.
• Represents the Events and Centers team on various department and university committees.
• Works with management team to evaluate effectiveness and potential of Memorial Union and Student Pavilion programs/functions.
• Provides assistance, information and guidance to faculty, staff, and outside organizations regarding ASU, Memorial Union, Student Pavilion, and Event and Meeting Services.
• Will include nights and weekends with flexible days and hours based on program needs.
• Serves on an on-call basis as principal respondent to building emergencies and off-standard situations, as appropriate.
• Support University wide events, such as Move-In and Welcome Week, Homecoming and Family Weekend.
• Participates in assessment efforts within the department, including basic tracking of activities, program evaluation, and measurement of learning outcomes.

Benefits

• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance for free and confidential behavioral health services.
• ASU Discounts to sports/events along with discounts with ASU partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees