Operations Coordinator

Florida Atlantic University • Boca Raton, FL

1d • Onsite

About The Position

Florida Atlantic University is seeking an Operations Coordinator. - Boca Raton, FL. The Operations Coordinator is a 12-month full-time, live-in staff member supervised by the Assistant Director of Residential Education. The Community Coordinator is an integral part of the Residential Education team, which ensures the development of a 450-675 bed residential community that fosters a sense of community, learning, and well-being. The Community Coordinator supervises 8-14 Resident Assistants and implements a residential curriculum to promote student learning and engagement. On-call responsibilities on a shared rotation supporting 4,700 residents

Requirements

• A master's degree from an accredited institution in an appropriate area of specialization; or a bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience required.
• Exceptional interpersonal skills with the ability to influence and build working relationships among a diverse workforce at all levels.
• Strong oral and written communication skills.
• Strong organizational and time management skills with emphasis on accuracy and attention to detail.

Responsibilities

• Manage and supervise two 24-hour desk operations.
• Interview, select, train, supervise, and evaluate a team of Front Desk Staff student employees.
• Responsible for scheduling, timekeeping, tracking, and approval of student employee hours.
• Maintain key control/inventory.
• Responsible for processing charges to student accounts related to room damage, key charges, etc.
• Coordinate space changes and occupancy verification processes, in consultation with the Assignments and Contracts team.
• Assist with hall opening/closing procedures.
• Contribute to a comprehensive assessment plan and utilize data to make evidence-based enhancements to programs and services.
• Interpret and ensure compliance with departmental and university policies, guidelines, and other relevant regulations.
• Educate staff and students to enforce policies.
• Maintain positive working relationships with custodians, maintenance specialists, and other facilities personnel.
• Communicate with facilities staff and immediate supervisor on building needs and preventive maintenance projects.
• Facilitate fire drills, conduct routine facilities inspections, and assist with monitoring work orders and communication regarding work order status.
• Serve as a customer service representative of the department and the University.
• Communicate with residents about housing concerns.
• Coordinate and ensure proper use of residential spaces for programs and activities.
• Monitor fitness/computer equipment, if applicable.
• Review desk shift reports daily and provide necessary follow-ups.
• Participate in department meetings, staff meetings, committee meetings, and one-on-one meetings.
• Coordinate summer operations for summer camps, including facility readiness and check-in/out procedures.
• Assist with summer projects, including staff training, program review, assessment, manual review, and procedural guidelines.
• Engage in professional development opportunities and continuous learning.
• Support university-wide initiatives and events.
• Fiscally responsible for the use of a University purchasing card.
• Serve as a Campus Security Authority and as essential personnel.
• Serve on an on-call rotation and assist with emergencies and crisis response.
• Perform job-related duties as assigned.

Benefits

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
• State retirement options including tax-deferred annuities and Roth 403(b) plans.
• State employees Public Service Loan Forgiveness (PSLF) program.
• Sick Leave Pool Program.
• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
• Paid Community Engagement Volunteer Service Day
• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment.
• For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level