Operations Coordinator

CLEAResult•East Lansing, MI

7d•$19 - $21•Remote

About The Position

We are looking for a talented individual… To join our team as an Operations Coordinator. In this role you will support program operations by managing project tracking systems, collecting and reporting data, and maintaining efficient processes. This entry-level role ensures smooth program delivery and continuous process improvement across multiple programs. While this role is mainly remote candidates must be able to commute to the East Lansing office several times per year.

Requirements

High school diploma or equivalent.
1+ years of customer service experience.
MS Office experience – basic Excel functions and ability to navigate Outlook, Word and PowerPoint.
Basic computer skills.
Strong written and verbal communication skills.

Responsibilities

Handle inbound and outbound calls to address customer inquiries and concerns.
Communicate with field supervisors and teams via phone, text, and email.
Collaborate with cross-functional teams, adapting to evolving programs.
Assist with project tracking, analysis, metrics, and reporting.
Maintain data integrity and quality control.
Update policies and procedures with the operations team.
Identify opportunities to recruit program participants.

Benefits

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
401(k) with company match
Paid vacation, sick, personal and parental leave time
Paid Volunteer Time: giving back to our communities is important to us
Employee Recognition Program – convert your recognition points into gift cards
Employee Assistance Program – offers benefits to help you manage daily responsibilities
Access to on-demand training courses to advance further in your career

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