Operations Coordinator - ER Department

Trinity Health Corporation•Muskegon, MI

48d

About The Position

Responsible for various operational duties on inpatient units. Produces and analyses departmental data related to efficiency, productivity, service and quality in collaboration with the Clinical Manager/Director and Clinical Nurse Specialist. Maintains various operational systems of the department (e.g. payroll). Shift: Full time, 40 hours per week, 9am-5pm

Requirements

Bachelor's degree in business, management, finance, or related field preferred. Experience with hospital operations and data analysis required.
Significant knowledge and experience with personal computers is required to accomplish the duties of this position (Excel, PowerPoint, Word, etc).
Well developed oral and written communication skills.
Articulates and demonstrates commitment to the philosophy, values, mission and vision or the organization.

Responsibilities

Coordinates projects (i.e. strategic plans, budgets, shared governance meetings, quality improvement teams, etc.) as assigned by the Clinical Manager/Director.
Work as a liaison between Clinical Manager/Director and customers (employees, managers, physicians, patients and guests) to assure appropriate follow up and resolution of issues.
Responsible for reviewing and correcting staff clocking on a daily basis, monitoring for trends and reporting findings to Clinical Managers for follow up
Maintains database related to competencies, TB, BCLS, license. Collaborates and coordinates with Clinical Managers related updates.
Maintains database to produce graphs for hospital key indicators, staffing effectiveness indicators and other graphs necessary.
Provides information accurately and completely.
Oral and written communication is clear, understandable and professional.
Keeps supervisors and staff informed about relevant issues.

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