Operations Coordinator

UO HR WebsiteEugene, OR
4d$19 - $29

About The Position

The Operations Coordinator is the primary support position for all operational and logistical processes within the assigned Academic Support Unit (ASU) and assists the Operations Manager in administrative tasks and special projects, developing an in-depth knowledge and expertise to consistently coordinate and administer department operations and special projects in assigned areas. This position initiates, oversees, and coordinates operational and logistical processes within the assigned ASU related to areas including public-facing events, office operations, employee onboarding, space, records management, communications, awards and scholarships, student employee hiring, equipment, course materials, and supply procurement. In assigned areas, the position is the primary liaison and will provide guidance to ASU staff, students, and faculty related to these operational and logistical areas. This position also assists the Operations Manager and faculty with special projects as needed. Special projects and regularly assigned work require independent research, analysis, evaluation, and interpretation. The position may initiate and/or propose such projects and studies, or be assigned projects from Department Heads, Directors, or Operations Manager. This position has responsibility for undertaking projects from set-up through completion and has near-exclusive control of many projects. This position reports directly to the Operations Manager and works on the Academic team within the ASU. The position requires strong interpersonal and organizational skills and the ability to prioritize workload. The person in this position works largely independently and deals with routine and unexpected matters (some of which are confidential), that require independent judgment calls on a daily basis with regard to policy interpretation and/or the type of services to be provided. The person in this position interacts frequently with the units’ faculty and staff, as well as with administrative colleagues throughout the academic and administrative areas of the University. Interactions occur to provide information or request it from others; to explain policies and procedures, to resolve problems in accordance with policies and procedures, and determine exceptions to policies and processes. The person in this position needs to be committed to the principles of diversity, equity, and inclusion, and sensitive to the needs of diverse faculty, staff, and students.

Requirements

  • Two (2) years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR
  • An Associate's degree in Office Occupations or Office Technology; OR
  • Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one (1) year of general clerical experience.
  • College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
  • Ability to work effectively both independently and as a member of a team.
  • Ability to manage multiple priorities, solve problems, and stay organized, with keen attention to detail.
  • Exhibit a high level of interpersonal communication skills to handle sensitive and confidential situations with tact and diplomacy.
  • Ability to understand and follow guidelines, policies, and procedures.
  • Skilled in Microsoft Office, Word, Excel, PowerPoint, and Outlook; ability to learn other specialized software.
  • Demonstrated ability and/or commitment to working with faculty, staff, and students from diverse backgrounds in support of an inclusive, welcoming environment.
  • Ability to work effectively under the pressure of deadlines and competing demands.
  • Adaptability in an environment of change.

Nice To Haves

  • Experience working in higher education.
  • Experience identifying, analyzing, and tracking large volumes of data/information on an ongoing basis while correcting identified discrepancies.

Responsibilities

  • Initiates, oversees, and coordinates operational and logistical processes within the assigned ASU related to areas including public-facing events, office operations, employee onboarding, space, records management, communications, awards and scholarships, student employee hiring, equipment, course materials, and supply procurement.
  • Provide guidance to ASU staff, students, and faculty related to these operational and logistical areas.
  • Assists the Operations Manager and faculty with special projects as needed.
  • Undertaking projects from set-up through completion

Benefits

  • The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off.
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