Operations Coordinator - P2389-NH3061

US Pack Services LLC•Tampa, FL

1d•$20

About The Position

This position provides overall coordination to ensure all company goals are met for a particular operation(s) and client(s). This position is responsible to participate in the contracting activities associated with Independent Contractors (ICâ ms) that provide delivery equipment and transport products from our clientsâ mm location(s) to designated locations as requested by the customer. This is an entry level position. To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Basic MS Office Programs (Outlook, Excel, and Word) experience required.
Proactive and resourceful. Ability to work effectively in a fast-paced environment.
Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven.
Must maintain valid driverâ ms license and clean, functional vehicle.
Ability to develop and maintain meaningful business relationships with customers.
Ability to lift up to 50 pounds on occasion.
Ability to work overtime as necessary.
College Degree or a High School Diploma with equivalent combination of education and experience.

Nice To Haves

Six Sigma Green Belt Certification preferred.

Responsibilities

Monitor to ensure all routes are covered, IC check-in is complete and communicated to the customer, and that routes run on time.
Create route pursuant to customer requirements. Ensure IC that accepted dispatch provides the delivery services, and communicate changes to dispatch department and ICâ ms as needed.
Monitor dispatch board to ensure customer requested delivery times are being met.
Communicate any delays and/or problems to the customer and dispatch department.
Ensure ICâ ms are providing services in the vehicle type requested by the customer.
Ensure compliance with IC log in process and EC-mobile.
Work directly with ICâ ms to assist with issues they may encounter while under dispatch.
Assist in arranging for STAT coverage for customers, as needed.
When necessary, will restructure routes as requested by the customer, to ensure on-time execution.
Ensure ICâ ms are providing contracted delivery services in compliance with customer regulations.
Assist with contracting of ICâ ms as needed.
Complete daily service reports as required by the customer.
Create and process administrative reports and paperwork as directed.
Follow up with ICâ ms to ensure their paperwork is up to date, as needed.
Ensure ICâ ms are providing services in a uniform shirt with visible ID badge, as required by customers for identification and security purposes.
Perform other duties as assigned.