Operations Coordinator 1st Shift

Sharp Packaging Services•Allentown, PA

About The Position

SUMMARY: Responsibilities include initiating Events and Deviations for the Operations Department and COE where applicable, assisting in the creation/review of documentation requirements for new and ongoing projects. Responsible for ongoing contact with Project Managers, Account Managers, and the Documentation Department regarding issues related to documentation. Will participate in customer visits and host plant tours. ESSENTIAL DUTIES AND RESPONSIBILITIES: The following is a list of minimum responsibilities related to the Operations Coordinator position. Other duties may also be assigned. Investigate, facilitate and assist in root cause analysis, problem solving and CAPA determination for Events and Deviations. Ensure successful closure and CAPA implementation for Events and Deviations. Ensure the system timelines are met for Events and Deviations per Sharp’s SOPs. Determine, facilitate and/or complete corrective and preventive action activities associated with Event and Deviation reports. Communicate with internal and external customers to ensure all applicable information related to Events and Deviations have been captured. Track and report all open Events and Deviations on a weekly basis. Categorize root causes for Events and Deviations, analyze data and report to upper management on a quarterly basis. Interprets company policies to workers and enforces safety regulations. Interface with Project Managers, Account Managers and Documentation Department to: Resolve problems associated with the timely release of documents needed to run the packaging floor. Assist in the creation and review/approval of documentation requirements for new and ongoing projects as an Operations Representative. Assist in the creation and review/approval of Storyboards as an Operations Representative. Observe packaging operations/process flow and recommend measures to improve production methods, equipment performance and process improvements to minimize defect occurrence. Analyze Production data. Formulate/review Sharp SOPs/WRKIs to improve production methods, equipment performance, and minimize defect occurrence. Suggest changes in working conditions and use of equipment to increase efficiency of work crew and support quality compliance. Analyze and resolve work problems or assist workers in solving production related issues/problems. Initiate or suggest continuous improvement initiates to motivate workers to achieve work goals. Represent the Operations Department in: Formulate, review and approve Internal Documents (CCRs/MPRs/SOPs/WRKIs/Forms/Rework/Reinspection/Redress Protocols) Internal and external meetings / teleconferences Customer visits, business review meetings and host plant tours pFMEAs Any associated corrective/preventative actions Internal and external Audits /Audit Responses Assist the Production Supervisors and Head of Operations as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. SUPERVISORY RESPONSIBILITIES: Direct reports if any and the level of supervision. PREFERRED / REQUIRED EDUCATION and/or EXPERIENCE: Based on requirements that are job-related and consistent with business necessity. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

Initiating Events and Deviations for the Operations Department and COE where applicable
Assisting in the creation/review of documentation requirements for new and ongoing projects
Ongoing contact with Project Managers, Account Managers, and the Documentation Department regarding issues related to documentation
Participate in customer visits and host plant tours
Investigate, facilitate and assist in root cause analysis, problem solving and CAPA determination for Events and Deviations
Ensure successful closure and CAPA implementation for Events and Deviations
Ensure the system timelines are met for Events and Deviations per Sharp’s SOPs
Determine, facilitate and/or complete corrective and preventive action activities associated with Event and Deviation reports
Communicate with internal and external customers to ensure all applicable information related to Events and Deviations have been captured
Track and report all open Events and Deviations on a weekly basis
Categorize root causes for Events and Deviations, analyze data and report to upper management on a quarterly basis
Interpret company policies to workers and enforces safety regulations
Interface with Project Managers, Account Managers and Documentation Department to resolve problems associated with the timely release of documents needed to run the packaging floor
Assist in the creation and review/approval of documentation requirements for new and ongoing projects as an Operations Representative
Assist in the creation and review/approval of Storyboards as an Operations Representative
Observe packaging operations/process flow and recommend measures to improve production methods, equipment performance and process improvements to minimize defect occurrence
Analyze Production data
Formulate/review Sharp SOPs/WRKIs to improve production methods, equipment performance, and minimize defect occurrence
Suggest changes in working conditions and use of equipment to increase efficiency of work crew and support quality compliance
Analyze and resolve work problems or assist workers in solving production related issues/problems
Initiate or suggest continuous improvement initiates to motivate workers to achieve work goals
Represent the Operations Department in formulating, reviewing and approving Internal Documents (CCRs/MPRs/SOPs/WRKIs/Forms/Rework/Reinspection/Redress Protocols)
Represent the Operations Department in internal and external meetings / teleconferences
Represent the Operations Department in customer visits, business review meetings and host plant tours
Represent the Operations Department in pFMEAs
Represent the Operations Department in any associated corrective/preventative actions
Represent the Operations Department in internal and external Audits /Audit Responses
Assist the Production Supervisors and Head of Operations as required