Operations Coordinator - Command Center - W2 Contract
About The Position
SweetRush is seeking a detail-oriented Operations Coordinator to support a Command Center team for a leader in the autonomous trucking industry. This role plays a key part in maintaining accurate operational data, managing inbound and outbound communications, and supporting customer and finance-related workflows. The ideal candidate is detail-oriented, responsive, and comfortable working in a fast-paced operations environment. This is a remote role (location near the Dallas-Fort Worth Metroplex preferred), W2 Contract, 40 hours per week, for 6 months, with the opportunity to renew upon client need and resource performance. SweetRush is a remote organization, and as such, all resources must be technically savvy, have access to a strong internet signal, be comfortable with virtual/instant messaging and conferencing tools, and generally available during established working hours.
Requirements
- Experience: 1–4 years in operations support, dispatch, logistics, customer operations, or a similar role.
- Technical Proficiency: Comfortable using proprietary Command Center systems and virtual collaboration tools (Google Suite, Salesforce, etc.).
- Soft Skills: Strong written communication, excellent email and follow-up etiquette, close attention to detail, and the ability to prioritize tasks in time-sensitive environments.
- Remote Ready: Must have a reliable high-speed internet connection and be "technically savvy" in a distributed work environment.
Nice To Haves
- Prior experience with autonomous vehicle operations, command center, fleet logistics, or finance-related communications.
- Experience working remotely in a distributed team.
Responsibilities
- Dispatch Support: Execute accurate data entry and real-time system updates to maintain operational continuity.
- Communication Management: Monitor and triage shared inboxes, responding to operational emails with professional etiquette.
- Stakeholder Coordination: Provide status updates and follow-ups to customers and internal teams.
- Financial Tracking: Handle routine billing communications, including invoice confirmations, payment follow-up, and documentation.
- Reporting: Manage daily operational updates and escalate critical issues to leadership as needed.
- Coordinate with internal teams to ensure operational continuity and data accuracy.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
