Operations Control Specialist

Global Medical Response • Lewisville, TX

4d • $68,000 • Onsite

About The Position

The Operational Control Specialist (OCS) maximizes joint operations responsibility by delivering comprehensive, real-time aviation support services to Air Ambulance (AA) duty Fixed Wing pilots. The OCS shall monitor and assist with aviation decision-making related to risk, safety, and compliance, in accordance with published standards. The OCS exercises operational control over company resources for safe and efficient AA operations. This position will report to the Manager of Operations Control Center.

Requirements

• Must reside in Lewisville or be willing to relocate near our corporate headquarters in Lewisville, TX.
• Commercial/Instrument pilot license
• Excellent computer skills, including MS Office and flight/weather tracking software
• Ability to maintain composure under pressure, work effectively and accurately with frequent interruptions, and set/reset multiple priorities
• Ability to communicate professionally, effectively, and persuasively both orally and in writing at all levels of the organization
• Highly knowledgeable of the FAR/AIM, Operations Manual, Operations Specifications, Flight Manuals, and other resources pertinent to flight operations
• Ability to work within a robust team environment
• Excellent interpersonal and customer service skills

Nice To Haves

• Minimum of High School Diploma or GED equivalent is desired.

Responsibilities

• Direct resources as required to promote safe and efficient operations
• Review flight risk assessments submitted before each flight and address and mitigate elevated risk when applicable
• Communicate with the appropriate communications center and pilot regarding known and perceived risks related to each flight
• Obtain and disseminate information to duty pilots as it pertains to routes, facilities, NOTAMS, Navaids, TFRs, and company policies
• Monitor and interpret multiple weather resources on an ongoing basis, to include all elements of a standard weather briefing
• Serve as a resource for pilots concerning weather interpretation and updates
• Utilize OCC computer-based flight tracking software
• Assist Communication Specialists as needed during emergency events
• Provide strong problem-solving skills

Benefits

• Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees