Operations Consultant (US)

Carpedia International CareersNew York City, NY
5dOnsite

About The Position

Operations Consultant Join one of Canada’s Most Admired™ Corporate Cultures! Carpedia International is proud to be Certified as a Great Place to Work in Canada and recognized as one of Canada’s Most Admired™ Corporate Cultures winners! Our culture emphasizes collaboration, professional growth, and meaningful impact—because we know that great results start with a great team. You’re someone who thrives on hands-on work that delivers tangible, measurable impact for our clients. You excel in a team culture that takes both work and play seriously, where collaboration is valued at every level of the organization. You have a passion for continuous improvement, change management, and making a real difference. You’re also energized by travel—up to 100% across North America, with occasional international opportunities. The expectations are high, but the experience gives back exactly what you invest. For the right person, this can become one of the most rewarding professional and personal opportunities of your career. Carpedia International is an operations-based management consulting firm where our teams implement tangible, sustainable changes in behavior, performance, and processes to better align our client organizations. If you are motivated by seeing the tangible results of your work and prefer taking an “on-the-ground” approach to client delivery, then you’ve found the right place. For over 31 years, we’ve delivered measurable results with some of the world’s leading companies in industries including (but not limited to) financial services, manufacturing, hospitality, healthcare, retail, and logistics. With no capital investment required from our clients, project teams are embedded within an organization full-time using existing assets to drive results on predetermined timelines and cost. At Carpedia, we deliver Results, not Reports™. We are continuously looking to add talented individuals to our Operations team as Management Consultants. As part of our Operations team, Consultants work 100% on-site with our clients at leading companies across North America.

Requirements

  • Bachelor’s degree required (business education preferred).
  • Excellent communication and presentation skills to effectively convey complex business ideas across all levels in an organization.
  • English is required; French and Spanish are an asset.
  • Strong business acumen with demonstrated experience in leadership/coaching.
  • Advanced analytical and solutioning skills with high attention to detail.
  • Excellent proficiency in MS Office (Excel, Word, PowerPoint).
  • Willingness to travel 4–5 days/week across North America and occasionally on international assignments.
  • Although our office is based in NYC, this role is 100% client-site based. We welcome applicants from anywhere in the U.S. who reside near a major airport.
  • All employees are required to have a valid passport and be eligible to qualify for a TN work visa under USMCA (must be a Canadian, American, or Mexican citizen).
  • Valid driver’s license.
  • Successful candidates will be asked to participate in a criminal background check during the recruitment process.

Nice To Haves

  • French and Spanish are an asset.

Responsibilities

  • Analyze and redesign work processes and management systems using interviews, observations, data analysis, and various analytical techniques to identify performance and productivity barriers.
  • Work directly on-site with our clients to build relationships, train, coach, and influence client-managers to implement sustainable changes.
  • Support client managers to ensure they generate measurable financial results.
  • Design reporting tools for increased visibility and enhanced management controls.
  • Our teams work across North America in smaller project teams, collaborating with clients to remove barriers to their performance and helping them achieve sustainable bottom-line results.
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