Operations Compliance Coordinator

City of Austin • Austin, TX

1d • Onsite

About The Position

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. Under minimal direction, this position provides operations-related evidence and expertise in support of regulatory compliance with requirements set forth by Electric Reliability Council of Texas (ERCOT), North American Electric Reliability Corporation (NERC), the Public Utility Commission of Texas (PUCT), and other regulatory bodies. Provides valued guidance and recommendations to appropriate stakeholders to ensure deliverables and assignments are implemented. Under limited supervision, supervises and provides counseling, case management, and crisis intervention services to at-risk adults, and oversees the intake, outreach, clinical, and case management services.

Requirements

• Knowledge of NERC standards applicable to the operational unit.
• Knowledge of ERCOT protocols and operating guides applicable to the operational unit.
• Knowledge of PUCT requirements applicable to the operational unit.
• Skill in presenting collected data in tables, pictures, and drawings using Adobe Acrobat, Microsoft Excel, PowerPoint, Word, and Outlook.
• Skill in interpersonal communication and conflict resolution.
• Skill in organizing and maintaining documentation, instructions, and written evidence.
• Ability to influence without authority.
• Ability to stand firm in commitment to safety and quality against outside pressures.
• Ability to interpret standards and apply written requirements into operational-level policies, procedures, and documentation.
• Ability to work independently, establishing processes and priorities.
• Ability to track multiple concurrent projects and maintain control of resulting documentation.
• Ability to communicate critical information to operators, technicians, engineers, managers, directors, and other relevant operational unit personnel.
• Ability to create and maintain positive relationships with internal and external customers.
• Graduation with a Bachelor’s degree from an accredited college or university with major course work in Business, Engineering or in a field related to the job, plus four (4) years of energy industry, electric utility industry, and/or regulatory agency experience.
• Relevant experience may substitute for education up to four (4) years.

Nice To Haves

• Experience working at any of the following organizations: FERC, NERC, ERCOT, PUCT, Texas RE.
• Experience working at any of the following: any RTO/ISO, any power plant, any utility that operates power plants.
• Experience at conducting regulatory compliance audits or being audited.
• Experience with: drafting and revising procedures: writing scopes of work; creating and conducting training presentations.
• Experience with generators with a capacity greater than 25MW, combustion turbine generation, and/or combined cycle generation.
• Familiarity with electrical laws and principles.
• Intermediate proficiency or better with Microsoft Word, Excel, and Outlook.
• Strong skill and experience with prioritizing work for multiple projects concurrently.

Responsibilities

• Provides evidence and expertise during internal and external mock audits, ERCOT inspections, and NERC audits.
• Consults, communicates, and coordinates operational regulatory and compliance activities with Corporate Compliance on regulation requirement updates, audit schedules, incoming.
• Requests for Information (RFI) and compliance results.
• Provides Corporate Compliance with evidence (data, records, reports, analyses, etc.), responds to audit inquires, and attends audit interviews as a subject matter expert.
• Evaluates, analyzes, and implements compliance-related strategic activities, including training, for Austin Energy operational units.
• Maintains schedule of upcoming compliance deadlines, communicates necessary measures to operational unit personnel, and supports maintenance activities, including predictive, preventative, and corrective maintenance programs.
• Collects and collates evidence in preparation for summer and winter seasons, sends evidence documentation for management signatures, and transmits documentation to Corporate Compliance for attestation in time to meet seasonal deadlines.
• Plans, leads, and coordinates operational unit efforts to ensure compliance through activities involving internal personnel and contractors to test, measure, and validate operating parameters.
• Leads development and updating of operational unit procedures, maintains development records, and ensures procedures are approved.
• Communicates with other operational unit teams on scheduling activities and receiving, analyzing, and retaining data for evidentiary purposes.
• May provide leadership, work assignments, evaluation, training and guidance to others.

Benefits

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level