Operations Clerk (Bilingual in Spanish)
About The Position
Be Part of the Future of Sleep! At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons® and Tuft & Needle®. We’re looking for a highly organized and adaptable Administrative Coordinator to provide essential support to our leadership team and plant associates. This role is a key connector across multiple departments, helping to solve problems, streamline processes, and keep daily operations running smoothly. If you’re a proactive problem-solver who enjoys variety in your work, this position is for you.
Requirements
- Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).
- 3–5 years of experience in an administrative or office management role.
- High School Diploma or GED - Required
- Bi-lingual in English and Spanish - Required
- Proven ability to balance multiple priorities, manage projects, and meet deadlines.
- Strong communication and problem-solving skills with a team-first mindset.
Responsibilities
- Partner across Operations, HR, and Finance to provide administrative and analytical support.
- Compile reports and track operational performance for leadership review.
- Review and process AP invoices daily, ensuring accuracy and proper general ledger coding.
- Manage Bill of Ladings (BOLs) post-shipment to ensure timely billing and documentation.
- Provide audit support by preparing documentation and conducting research as needed.
- Validate customer returns for accuracy in product quantities and SKUs.
- Oversee office management , including supply purchasing, filing, and guest accommodations.
- Coordinate meetings and events (plant activities, meals, team gatherings, etc.).
- Serve as a liaison with IT to troubleshoot and resolve desktop support issues.
- Maintain the Access Control System , including issuing and deactivating badges.
- Support the Customer Service team with billing or invoicing discrepancies.
- Provide occasional back-up support for HR, including new hire onboarding and employee inquiries.
Benefits
- Health, Dental, and Vision
- Annual employee contribution to HSA
- 401K with company match
- Paid Time Off / Vacation
- 12 company holidays
- Sick days
- Company paid short- and long-term disability
- Paid parental leave
- Discount programs including Friends and family discounts
- Referral Bonus
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
