Operations Center Technician - Sabey Data Centers

Another Source•Wenatchee, WA

2d•$48,235 - $72,352

About The Position

Another Source's client, Sabey Data Centers is recruiting an Operations Center Technician to join their team in Wenatchee, WA. Step into a critical, always-on environment where your work directly supports the uptime and performance of mission-critical infrastructure. This is a unique opportunity to join a high-performing operations team as the result of an internal promotion—offering clear visibility into growth paths within Sabey. If you thrive in fast-paced environments and enjoy solving real-time challenges, this role puts you at the center of it all. Sabey Data Centers is a premier multi-tenant data center provider, setting the standard for operational excellence, efficiency, and sustained uptime. With over 20 years of expertise and three million square feet of mission-critical space, Sabey is the largest privately-owned data center owner and operator in the United States. Their cutting-edge facilities—located in Tukwila, WA (20 minutes outside Seattle); East Wenatchee, WA; Quincy, WA; New York, NY; Ashburn, VA; and Austin, TX, with a new location coming soon in Umatilla, OR—support top-tier financial institutions, technology giants, media powerhouses, and healthcare leaders, delivering unparalleled reliability, security, and scalability. As an Operations Center Technician, you will serve as a key point of coordination between customers and data center operations team s . You’ll monitor systems, respond to real-time alerts, and provide remote hands support that ensures seamless operations for customers relying on Sabey’s infrastructure. This role is ideal for someone early in their IT or data center career who enjoys problem-solving, multitasking, and working in a highly collaborative environment. You’ll gain exposure to mission-critical systems, operational processes, and emerging technologies—while building a strong foundation for long-term growth within Sabey.

Requirements

High School Diploma or GED
Exposure to Information Technology (IT) or a related field
Strong problem-solving and critical thinking skills in a fast-paced environment
Ability to prioritize and manage multiple tasks without sacrificing quality
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Proficiency with Microsoft Office tools (Word, Excel, Outlook, Teams, etc.)
Ability to quickly learn new systems and technologies
Interest in and willingness to use AI tools and automation technologies
Ability to work independently and collaboratively across teams
Physical ability to lift up to 80 pounds and work with tools as needed

Responsibilities

Providing remote hands support to customers, including timely execution of requests and clear communication
Monitoring data center systems using alerting and ticketing platforms
Triaging incoming issues and providing Level 1 support for operational events
Coordinating with on-site operations teams to communicate customer impacts and updates
Managing and documenting customer requests, activities, and reports
Observing and tracking maintenance activities and issuing notifications as needed
Supporting internal data center projects and operational initiatives
Following and helping improve operational processes and procedures
Identifying opportunities to enhance service delivery for internal and external customers
Leveraging AI and automation tools to streamline documentation, communication, and tracking tasks

Benefits

Sabey covers 100% of employee-only premiums for base medical and PPO dental plans and contributes up to $2,000 annually to a Health Savings Account (HSA).
Up to 5 weeks of PTO based on tenure, plus 10 paid holidays and the ability to carry over unused PTO.
Competitive, matched 401(k) retirement plan.
Access to structured professional and personal development programs, including Thought Patterns for High Performance, Everything DiSC , and Built to Last.

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