Operations Business Analyst

Rochester Regional Health • Rochester, NY

36d • Onsite

About The Position

Reporting to the Manager of Pharmacy Business Operations, works directly with the Pharmacy Operations Management Team to perform data analytics to improve the organization's adaptability, agility, and ability to manage constant change through innovation to drive high quality patient focused operations. The Operations Business Analyst acts as a non-technical team member and utilizes the processes and tools of the service line to effectively manage projects, activities and initiatives that drive efficiencies for the engagement team and reduce time to deliver services to clients, with a focus on maintaining the highest quality standards.

Requirements

• Bachelor's Degree in Computer Science, Healthcare field or other related discipline required.
• Strong data analytics and research skills required.
• Ability to tenaciously pursue a problem to final resolution.
• Passion for data, analysis, trends, reports.
• Comfortable working with very large data sets in a database environment as well as business intelligence systems to create queries, troubleshoot complex data sets and produce concise analyses.
• Proficiency in Microsoft Access, Microsoft Excel and/or SQL Developer required.
• Experience in producing flexible, repeatable, succinct reports in Excel that are highly automated and have few touch points.
• Excellent planning, attention to detail, and organizational skills required.
• Strong business writing and verbal communication skills.
• Excellent interpersonal skills.
• Ability to thrive in high visibility, high complexity, deadline-driven environment.
• Team player with positive, can-do attitude willing to do what it takes to get the job done right in the interest of the team.

Nice To Haves

• Certification in Microsoft Access, SQL, or Crystal Reports a plus.
• Minimum four years of experience in data analysis, report writing, and relational database functions preferred.
• Healthcare experience related to the Clinical Laboratory or Medical Diagnostic Billing preferred.

Responsibilities

• Provide information required to make effective business decisions, translates requirements into applications that employ appropriate decision support and reporting tools.
• Support in the development of business cases including the generation of business requirements and gaining approval of stakeholders to ensure that requirements meet business needs.
• Provide analytic reports and consultative support to a broad spectrum of internal customer areas and external clients.
• Performs modeling of data sources and flows, works with data management staff to define an operational framework that will define best practice, develop and implement policies and framework to ensure high quality cost efficient operations.
• Gain in-depth knowledge about laboratory service divisions and utilize that knowledge to identify efficiencies and provide recommendations to improve the service offered.
• Creates and/or develops new methods of analysis, database design and performance measurement or, in some cases, adaptation of existing solutions to new areas.
• Develop and foster internal relationships across the organization, collaborating with the finance, business development, quality, information technology, and clinical trials teams as necessary to achieve organization goals.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level