Operations Associate

Moneycorp Bank Limited•Stamford, CT

23h•$75,000 - $95,000•Hybrid

About The Position

Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We’re restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. In North America, our offices are in Stamford, Orlando, Providence, and Toronto. We are licensed to operate in each US State, and in Canada at the Federal level we are registered with FINTRAC and at the Provincial level in Quebec. ROLE PURPOSE: As part of the launch of a new U.S. bank, we are seeking a highly motivated and detail-oriented Operations Associate to join our Operations team. This role is central to managing the oversight of risk and controls across the full life cycle of Payments Demand Deposit Accounts (DDAs) and Term Deposits (TDs), ensuring operational excellence across setup, maintenance, reconciliation, and liquidity management. You will be responsible for creating reporting and controls for operations processes, including developing and setting up the nostro account reconciliation process, intraday reporting and monitoring and standardized operational controls. Additionally, you will cross-train with the operations team and support day-to-day execution, for example, data entry and authorization, document review and verification, intraday queue and balance monitoring or similar tasks. This is an exciting opportunity to shape the future roadmap of capabilities in line with the firm's strategy and client demands.

Requirements

Experience in operations, treasury, or liquidity management within a banking or financial services environment
Understanding of DDA and TD products, interest rate mechanics, and tax implications.
Familiarity with Fedwire, ACH, and USD clearing processes
Excellent analytical, reconciliation, and communication skills
Ability to thrive in a fast-paced, build-phase environment with a hands-on approach
Understanding of linked transaction banking products such as Reporting, Connectivity and Tax
Ability to develop the processes and procedures for the specific products and processes
Proven experience delivering outcomes in fast moving environments
Experience working with financial institution and/or corporate clients
Client journey mapping
Discovery and requirements assessment
Communications skills
Good time management and prioritisation skills
project management skills
Data analysis and decision making
English
Curious
Takes pride in work
Enthusiastic
Collaborative
Entrepreneurial
Inclusive

Responsibilities

Set up and maintain reconciliation matching logic and data feeds in reconciliation system.
Perform daily reconciliation and resolve breaks with respective stakeholders
Prepare and coordinate reconciliation signoff and documentation.
Compile regular reporting of outstanding overdue items for management review
Create intraday reporting dashboards.
Perform intraday and end of day reporting and escalate any issues.
Develop Key Performance Indicator and Key Risk Indicator reporting
Define and document operational controls including test description.
Perform and document standardized control testing and escalate any discrepancies
Maintain operations relevant risk inputs for Risk and Control Self-Assessments and Business Continuity Planning
Document risk incidents for operations and track action items to completion
Enter or authorize manual data entries for daily processing
Support KYC onboarding document review
Provide timely updates and reporting against metrics, outcomes and milestones
Apply an agile mindset and approach to ensure timely delivery of high-quality features and improvements.