Operations Associate

KITH

27d•$18 - $19•Onsite

About The Position

The Kith Operations Associate is responsible for the flow of merchandise from the central point of delivery to the retail sales floor. The Operations Associate works on a team lead by the Operations Management team. They are a part of the backbone that keeps the retail store operating at an operationally efficient and effective capacity. They are the gatekeepers of the back house, product organization and upkeep.

Requirements

Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays.
Availability to consistently work weekends, special projects, drops/releases or as the business’ needs require.
1-2 years working in a retail operations position
1+ years in a retail/apparel environment is a plus
Basic computer skills
Efficient time management skills
Ability to multi-task and manage multiple projects at once
Efficient communication with customers, peers, or Direct-Reports
Ability to meet the physical requirements of the job
Ability to lift and move 25lbs.
Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools.
Ability to stand and walk for prolonged periods of time.
Team-Player
Supportive
Self-starter
Goal oriented
Organized
Communicative
Reliable & trustworthy

Responsibilities

Partner with Store Leadership to execute tasks that streamline the product cycle.
Follow Standard Operating Procedures to ensure product is readily available for clients.
Ensure assigned tasks are completed in an efficient and accurate manner.
Provide a friendly and welcoming environment to both our external and internal clients.
Consistently work with the sales-floor team to ensure customers are receiving product in a timely manner.
Assist in Operations Management in maintaining a clean and safe workspace.
Executing any necessary assigned tasks before or after regular store operating hours.
Ensure adherence to all company policy and procedures.
Promote and maintain an environment that is sharply focused on consistently delivering exceptional, positive, in-store customer service.
Display expert product knowledge of product, company history, company policies and store/company strategies
Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.
Participate and assist in Physical Inventories as required by the business.
Assist Merchandising team during visual initiatives as required by the business.