Operations Associate
About The Position
We’re a growing indoor golf technology startup looking for an Operations Associate to help design, build, and run the systems that power our venues and franchise operations. This is a new, onsite role with meaningful ownership, ideal for someone early in their career who enjoys identifying operational inefficiencies, designing better workflows, and executing improvements that make a real impact. You’ll work across sales, marketing, venue operations, and franchising, helping translate strategy into repeatable systems that deliver a seamless customer experience from digital touchpoints through in-venue execution.
Requirements
- 0–2 years of experience in operations, business systems, project coordination, or a related field
- Strong problem-solving mindset with the ability to identify inefficiencies and propose solutions
- Comfortable creating process documentation, workflows, and execution plans
- Ability to take projects from idea → outline → execution → refinement
- Strong organizational skills and attention to detail
- Comfortable working in a fast-paced, onsite startup environment
- Clear communicator who can work across teams and functions
Nice To Haves
- Experience with workflow automation tools (e.g., Make.com, Zapier, or similar)
- Familiarity with APIs or integrating systems
- Experience supporting sales, marketing, or customer experience operations
- Interest in golf, hospitality, or multi-location businesses
- Exposure to franchise or scalable operations models
Responsibilities
- Identify operational inefficiencies across sales, marketing, venue, and franchise workflows
- Design and document improved processes, frameworks, and execution plans
- Build and implement operational systems that support customer engagement and experience
- Create outlines, playbooks, and wireframes for teams to consistently execute programs
- Support the rollout of systems and processes across company-owned venues and franchise locations
- Execute and manage project implementation (e.g., APIs, Make.com, internal tools) to streamline workflows
- Work closely with leadership and cross-functional teams to ensure smooth implementation
- Monitor performance, gather feedback, and iterate to continuously improve operations
Benefits
- Join a high-growth indoor golf technology company at an early stage
- Play a key role in shaping how our venues and franchisees operate
- Work directly with leadership and see the immediate impact of your work
- Gain hands-on experience in operations, systems, and process improvement
- Clear growth path as the company scales
- Competitive base salary with long-term upside
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
