Operations Associate

Daisy•Atlanta, GA

14h•Onsite

About The Position

Daisy is a tech-driven residential property management company focused on improving living conditions by transforming building operations. In three years, the company has grown to manage over 250 buildings. The team is collaborative, fast-paced, and dedicated to disrupting an outdated industry. The company is seeking an entry-level Operations Associate to support its facilities operations team, ensuring buildings run smoothly daily. This role is suited for individuals who are curious, quick learners, and adept at solving real-world problems. While extensive experience is not required, strong judgment, follow-through, and the ability to identify patterns in minor issues before they escalate are essential. Facilities work is hands-on, dynamic, and often unpredictable, requiring individuals who remain calm under pressure, are eager to learn, and continuously seek to improve systems.

Requirements

Strong willingness to learn — you pick up new systems, concepts, and processes quickly
Critical thinking skills — you don’t just complete tasks, you understand what’s behind them
High ownership — you close loops and follow through without being chased
Ability to notice patterns: small problems don’t stay small, and you think ahead
Clear communication and comfort working with many stakeholders
Interest in facilities, operations, real estate, or how physical systems run
Calm, practical, and dependable in fast-moving environments

Nice To Haves

Any experience in property management, facilities, construction, service operations, or customer support
Familiarity with tools like Airtable, Zendesk, Google Workspace, or maintenance ticketing systems
Interest in automation, AI tools, or operational improvement

Responsibilities

Support daily facilities operations across repairs, maintenance, vendor coordination, and urgent building issues
Track open tasks, follow-ups, and next steps to ensure nothing gets missed
Communicate clearly with internal teams, vendors, and building stakeholders
Help document workflows and build repeatable processes as the team scales
Identify recurring problems (ex: repeated leaks, access issues, vendor delays) and flag trends early
Assist with operational reporting, photos, documentation, and issue tracking
Learn and adopt new tools, systems, and AI-driven workflows to reduce manual work
Step into messy situations with a mindset of: “What’s the real problem here, and what’s the next best action?”