Operations Associate

PNC•Mount Laurel, NJ

2d•$24,000 - $57,200•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Operations Associate within PNC's AR Advantage Operations organization, you will be based in Mount Laurel, NJ. The shift schedule for this role is Sunday- Thursday, 7:00 am 3:30 pm Eastern Standard Time. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties.
Prior experience is not required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Data Entry
Process Improvements
Risk Mitigation Strategies
Standard Operating Procedure (SOP)
Work Processes
Accuracy and Attention to Detail
Managing Multiple Priorities
Operational Functions
Standard Operating Procedures

Responsibilities

Extracts remittances based on standard operating procedures.
Responsible for maintaining specific productivity and quality levels.
May require some machine operation and basic ten key skills.
Processes and/or reconciles transactions in accordance with established policies and procedures.
Ensures the appropriate materials, documentation and capacity are available to complete transactions.
Confirms equipment is operational, if applicable.
Provides feedback on workflow and work received.
Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

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