Operations Associate

GoodVets • Chicago, IL

13d • $110,000 - $140,000

About The Position

The Operations Associate will play a critical role in driving strategic initiatives and supporting the performance of our nationwide hospital network. Reporting directly to the Vice President of Operations, this position offers a unique opportunity to combine analytical rigor, problem-solving, and hands-on operational leadership within a high-growth, private-equity-backed company. This is an ideal role for an MBA graduate or mid-career consultant seeking to transition into an operational leadership environment — someone eager to learn the business from the inside out, build scalable systems, and drive measurable impact across an industry-leading national platform.

Requirements

• MBA or equivalent advanced degree required; undergraduate degree in business, finance, or economics preferred.
• 3-–4 years of consulting, investment banking, or operational experience in a high-performance environment (e.g., management consulting, healthcare operations, private equity, or related industries).
• Exceptional analytical and problem-solving skills, with strong proficiency in Excel and PowerPoint.
• Strong business judgment and ability to translate insights into clear recommendations.
• Excellent communication and executive presence; ability to influence across teams.
• Growth mindset and comfort operating in a fast-paced, entrepreneurial environment.
• A genuine interest in the healthcare or veterinary sector — and the opportunity to help shape a high-growth organization.

Responsibilities

• Partner with the VP of Operations to analyze performance, identify trends, and develop national programs and targeted action plans that improve hospital and district outcomes.
• Support field operations initiatives — including process standardization, KPI reporting, and performance dashboards.
• Lead special projects focused on scalability, growth, and efficiency in partnership with cross-functional teams (Finance, Recruiting, Medical Operations).
• Assist in preparing quarterly business reviews, operating reports, presentations and board-level updates.
• Drive data-driven decision-making through business insights, modeling, and analytics.

Benefits

• Competitive base salary plus annual performance bonus
• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Unlimited Paid Time Off
• Employee discounts on veterinary services and products
• Gym Membership
• Professional development and mentorship opportunities
• A collaborative, mission-driven culture focused on leadership, growth, and results

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level