Operations Associate

Broadridge • Phoenix, AZ

19h

About The Position

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Provides outsourced operational/transactional business process support for clients. Ensures quality service and operational performance within the parameters of both the client needs and contract. Duties typically include support for routine "back office" processes, data entry, order and application processing, document verification, accounting support and preparing mailings. Decision making is tightly controlled and defined at lower job levels while greater latitude is permitted at higher levels, all the while focused on efficient processing of high-volume transaction-oriented assignments. -Applies a theoretical knowledge-base to work to achieves goals through own work -Characterized by specific functional expertise typically gained through formal education -May provide guidance to others as a project manager using technical expertise -Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills -Builds knowledge of the company, processes and customers -Solves a range of straightforward problems -Analyzes possible solutions using standard procedures -Receives a moderate level of guidance and direction Functional Knowledge: -Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines Business Expertise: -Understands key business drivers; uses this understanding to accomplish own work Leadership: -No supervisory responsibilities but provides informal guidance to new team members Problem Solving: -Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents Impact: -Impacts quality of own work and the work of others on the team; works within guidelines and policies Interpersonal Skills: -Explains complex information to others in straightforward situations We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration. US applicants: Click here to view the EEOC "Know Your Rights" poster. Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected]. Broadridge Financial Solutions, Inc. (NYSE: BR), is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 14,000 associates in 21 countries. LinkedIn Facebook Instagram Twitter YouTube Glassdoor The Muse Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.

Requirements

• Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills
• Builds knowledge of the company, processes and customers
• Solves a range of straightforward problems
• Analyzes possible solutions using standard procedures

Benefits

• Broadridge provides educational opportunities, including formal classes, training programs and events.
• Broadridge has redesigned all development programs for 100% virtual delivery.
• Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed