Operations Associate, Payor Launch

Jobgether

1d•$90,844 - $111,000•Remote

About The Position

In this role, you will join a fast-growing insurance operations team dedicated to improving access to high-quality mental healthcare across the country. You will play a critical part in launching new insurance payors, optimizing operational workflows, and supporting scalable systems that empower providers and patients alike. Working in a dynamic, mission-driven environment, you will collaborate cross-functionally to improve efficiency, accuracy, and velocity across complex processes. This role offers hands-on exposure to data, automation, and healthcare operations while enabling meaningful real-world impact. You will gain visibility across multiple business areas and grow into increased ownership over time. If you thrive in fast-paced settings, enjoy solving operational challenges, and are motivated by purpose-driven work, this opportunity offers both growth and fulfillment.

Requirements

3+ years of experience in healthcare operations, revenue cycle management, or a related operational role, with a strong problem-solving mindset.
Proven ability to analyze data using Excel or Google Sheets, including formulas and pivot tables, and translate findings into process improvements.
Experience working in a fast-paced startup or high-growth environment, demonstrating adaptability and comfort with shifting priorities.
Strong communication and collaboration skills, with experience working across multiple teams and stakeholders.
High attention to detail, structured thinking, and curiosity, with bonus points for exposure to SQL, automation tools, or CRM platforms.

Responsibilities

Manage and continuously improve workflows that increase the speed and efficiency of payor launches, leveraging automation and no-code tools to streamline operations.
Analyze operational data, build reports, identify trends, and translate insights into actionable improvements that support business objectives.
Track and monitor key performance indicators to ensure the health and success of payor launches, proactively identifying risks and areas for optimization.
Collaborate closely with cross-functional teams including Credentialing, Billing, Growth, Customer Support, and Technology to maintain scalable, efficient, and patient-centered systems.
Support the development of scalable operational processes that ensure providers are efficiently onboarded and reimbursed accurately and on time.

Benefits

Competitive base salary ranging from $90,844 to $111,000 USD annually, depending on experience, qualifications, and location.
Fully remote role with travel expectations of 2â3 times per year for company and department offsites.
Comprehensive medical, dental, vision, life, and disability insurance coverage.
Up to 18 weeks of paid parental leave and a new child stipend.
401(k) program and equity opportunities.
Home office setup stipend and ongoing meal support.
Flexible PTO, 12 paid holidays, and a full winter break week.
Annual stipends for personal and professional development.
Mental and physical wellness support, including therapy access, flexible self-care hours, and subscriptions to leading wellness apps.
Additional perks such as pet insurance discounts, commuter benefits, and global travel assistance.