Operations Assistant, Compass Urgent Accommodation Vouchers program

Compass Family Services • San Francisco, CA

70d • $29 - $31 • Onsite

About The Position

Compass Family Services is a 100+ year old nonprofit working on the front lines of San Francisco’s homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success. About the team: Compass Urgent Accommodation Voucher program provides temporary emergency hotel rooms for families and pregnant people in crisis. In addition to a hotel room, the program helps families connect with services and a path to stable housing.

Requirements

• Impeccable attention to detail
• Excellent written communication skills
• Excellent organizational skills and the ability to multitask and manage competing priorities
• Excellent work habits: punctual, reliable, cooperative, team-oriented
• Ability to work independently
• Ability to adapt and be proactive in program processes
• Strong problem-solving skills
• Strong computer skills
• Ability to maintain strict confidentiality in client and personnel matters
• Ability to lift 50 pounds
• Demonstrated commitment to diversity, equity, inclusion and belonging work

Responsibilities

• Assist with continuous quality improvement (CQI) and data quality checks to ensure staff meet funder requirements and maintain compliance
• Support with note-and-minute taking in meetings
• Coordinate and approve Lyft rides and other transportation for frontline staff
• Assist with research related to community resources
• Create and manage a master calendar for all UAV program activities
• Deliver packages from the Compass main site to hotels
• Receive and organize food and other deliveries
• Coordinate with hotel owners on operations, including maintenance, repairs, deliveries
• Pack client food bags for pantry distribution
• Disseminate administrative materials to client rooms
• Complete monthly UAV program supply orders
• Additional duties as assigned

Benefits

• Salary range: $29 - $31 per hour based on a 37.5 hour work week. Non-exempt.
• Paid time off: 4 weeks of vacation your first year, 5 in your second. Also paid holidays, sick time, family leave.
• Insurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children. We also provide long term disability and life insurance.
• Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account; this vests over years 2-6.
• Membership in OPEIU/Local 29 union

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees