Operations Assistant, Administrative

Dartmouth College • Hanover, NH

37d • $24 - $30 • Hybrid

About The Position

At The Dartmouth Institute for Health Policy & Clinical Practice (TDI), we are not just a workplace. We are a community dedicated to improving population health, reducing health disparities, and creating high-performing, sustainable health systems. For over 30 years, we have been at the forefront of health and healthcare, making a tangible difference in people's lives. TDI is a collaborative hub for passionate professionals who are experts in various healthcare fields. We work hand in hand with local, state, and national partners, pooling our expertise and resources to develop and implement strategies that address the most pressing health issues facing our community. From preventive care and health education to research and policy advocacy, our multifaceted approach ensures we are making a significant impact. We pride ourselves on our inclusive and supportive work environment, where every team member's contribution is valued. By fostering a culture of continuous learning and professional growth, we empower our employees to achieve their full potential and drive positive change. Join us at TDI and join a dynamic team of scientists, data analysts, clinical team members, and health system administrators who are all working towards a shared goal of better health outcomes, better care experiences, and better science.

Requirements

• General office, administrative, or financial experience
• Effectively manage logistical and administrative details of multiple tasks or projects.
• Ability to plan work, set priorities, and respond effectively to deadlines, schedule changes, and priorities.
• Demonstrate good judgment and initiative.
• Collaborate and interact professionally with staff, faculty, and leadership.
• Ability to work independently and as a member of a team.
• Maintain and foster confidentiality.
• Excellent verbal and written communication and interpersonal skills.
• High level of computer literacy.
• Customer service mindset.
• Commitment to diversity and to serving the needs of a diverse community.

Nice To Haves

• Familiarity with Dartmouth College computer systems and operational procedures.
• Proficiency with Microsoft Suite and web-based applications.

Responsibilities

• Plans, schedules, and organizes meetings, events, and academic seminars. Communicates professionally with speakers and vendors; prepares accurate agendas, meeting invitations, and minutes; coordinates complex scheduling tasks; processes expense reports; supports effective presentations using audio-visual technology; coordinates travel arrangements for speakers; and distributes promotional materials. Orders and organizes food for meetings. Participates in planning committees as needed.
• Coordinates office operations. Orders and maintains an inventory of office and kitchen supplies. Ensures the effective operation of office equipment, including copiers, audio-visual equipment, and kitchen appliances. Responds to IT inquiries and makes referrals to Geisel Computing and the Dartmouth Computer Store.
• Coordinates facility requests, conference room reservations, and workstation assignments. Provides onsite customer service to TDI team members with various questions and needs. Communicates proactively with Geisel and Dartmouth Health colleagues to support collegial and collaborative utilization of office space. Collaborates with Geisel Facilities and housekeeping.
• Supports the TDI Finance operation by processing contracts, honorariums, and other financial transactions. Prepares expense reports.
• Supports departmental communications by updating TDI's website, email distribution lists, the TDI Central SharePoint site, and Outlook meeting invitations, preparing seminar flyers, and distributing event information.
• Provides occasional administrative support to the TDI Director, Director of Operations and Strategic Initiatives, and HR and Faculty Affairs Officer.
• Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees