Operations and Quality Assistant

AEM

6d•Onsite

About The Position

AEM (Advanced Environmental Monitoring) is the global leader in innovative mission critical weather, wildfire and water monitoring and intelligence solutions. We aim to be the world’s essential source for environmental insights – enabling decisive action and positive outcomes for our customers and their constituents. Our family of innovators offers world-class hydrometeorological technologies and services, including sensors, dataloggers, telemetry, and advanced analytics and software. Our technology and services empower the communities and organizations to survive – and thrive – in the face of escalating environmental risks. Van Essen Instruments, an AEM brand, was founded in 1938 by Cornelis van Essen in Delft, Netherlands. In the early 1990s, Van Essen began to offer standard water related equipment such as standalone dataloggers, which used external sensors and flow meters for open channels. We also offer telemetric solutions. Since the deployment of the first Diver, Van Essen sold over 200,000 dataloggers worldwide. Its commitment to quality and performance has established Van Essen Instruments as one of the premier brands in the industry. Van Essen has its headquarters in the Netherlands (Delft), and sales locations in Canada and the US. For more information, please visit www.vanessen.com . The Operations and Quality Assistant’s primary responsibility is to serve as a point of contact for our existing and prospective customers who have inquiries about products, orders, and deliveries, and provide support to the procurement, quality, and sales teams. The successful candidate will enter purchase and sales orders into the ERP system, process inbound and outbound orders, and manage the ISO appointments. The candidate will be based out of Delft, Netherlands.

Requirements

Administrative diploma or equivalent experience
Minimum of 3 years of proven work experience as an Office Administrator or similar role is required
Hands-on experience with Microsoft Excel and with an ERP system is required, preferably Exact
Excellent in prioritizing work and time management
Excellent organizational and multitasking skills
Excellent written and verbal communication skills
A team player with high level of dedication and accuracy
Able to speak and write in Dutch and English fluently.

Responsibilities

Supply Chain Tasks Prepare request-to-order authorization documents for management approval
Place purchase orders with suppliers and ensure proper documentation
Record and confirm product receptions in the ERP system
Follow up on timely deliveries and coordinate with suppliers to resolve delays.
ISO Management System Support Tasks Support the QSHE coordinator and information security officer
Schedule meetings to follow up on pending management system tasks
Ensure the annual review planning is followed and all actions are completed on time
Write meeting minutes and document follow-up actions.
Sales and Administrative Tasks Prepare quotes and check data accuracy in orders and invoices
Process sales orders in ERP and confirm to customers via email or phone
Contact clients to obtain missing information or answer inquiries
Liaise with logistics and operations to ensure timely deliveries
Maintain and update purchase, sales, and customer records
Update and maintain cost and sales pricing in ERP
Such other duties as may be assigned by management from time to time.