Operations Analyst

Caterpillar Inc.•Lebanon, IN

12d•$29 - $43•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn’t be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as an Operations Analyst in Lebanon, IN. Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts, integrated logistics, and global service to develop and support our global dealer network and customers. We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities –innovating to discover the breakthroughs necessary for tomorrow’s growth. Job Summary: This Operations Analyst is part of our Digital Solutions & Operational Analytics team. The incumbent plays a critical role in supporting logistics, warehouse, and operations planning through advanced data analysis, digital tooling, and process automation. This position combines traditional logistics planning responsibilities with ownership of digital solutions, analytics, automation, and cross-functional operational support. The role requires a high degree of independence, strong time management, and deep technical capability to design, maintain, and continuously improve reporting, applications, and automated workflows that directly support material flow, operational execution, and decision-making. The analyst works closely with Logistics, Operations, Process, and IT partners to ensure systems, data, and tools enable efficient and reliable execution across the supply chain. Additional Info: This role is located in Lebanon, IN and does not offer relocation This role is 1st shift This role is 100% on-site with no opportunity for hybrid or remote schedules This role requires up to 25% travel between Lafayette IN and Lebanon IN Occasional off-hours support for critical operational incidents

Requirements

Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Nice To Haves

Technical & Analytical Skills Advanced proficiency in: Microsoft Excel (macros, advanced formulas, automation) Power BI (data modeling, DAX, report development) Power Apps (application development and maintenance) Power Automate (workflow automation) SharePoint (site administration and access management)
Strong analytical skills with the ability to interpret operational data and drive actionable insights.
Ability to design scalable, sustainable digital solutions.
Autonomy, Time Management & Judgment Excellent time management skills with the ability to manage multiple priorities and deadlines.
Ability to work with minimal supervision while maintaining high quality and reliability.
Demonstrates sound judgment in knowing when to independently resolve issues and when to request assistance or escalate.
Communication & Collaboration Strong verbal and written communication skills.
Ability to communicate complex technical concepts to non-technical stakeholders.
Effective collaboration across logistics, operations, IT, and process teams.
2+ years of experience in a manufacturing, logistics, or warehouse environment
Experience with or strong working knowledge of logistics, material control, inventory control, or manufacturing operations
Bachelor’s degree in Logistics, Supply Chain, Business Analytics, Information Systems, or related field
Experience automating business processes or developing digital tools
Experience supporting incident resolution or operational disruptions
Familiarity with Caterpillar systems and logistics processes

Responsibilities

Logistics Planning & Operational Execution Serve as an integral part of the logistics and material planning process supporting warehouse and distribution operations.
Develop, maintain, and execute logistics planning activities that support inbound and outbound material flows.
Run the PCOM Macro daily, ensuring accuracy, timeliness, and alignment with operational priorities.
Build and distribute the Picks Before Put Away report on a scheduled basis (weekly, every Monday).
Support planning activities related to material availability, throughput, and execution risk.
Communicate critical planning and execution information to internal stakeholders and partner teams.
Digital Tools, Reporting & Automation Design, build, and maintain Power BI reports and dashboards to support logistics planning, operational performance, and decision-making.
Develop and maintain Power Apps used for data capture, workflow execution, and operational tracking.
Build and manage Power Automate flows to automate manual processes and reduce repetitive work.
Develop, enhance, and maintain complex Excel macros supporting planning, analysis, and operational reporting.
Identify and implement opportunities to automate manual or error-prone processes.
Develop, implement, and maintain new digital tools aligned with business needs.
Process Improvement & Innovation Continuously evaluate existing logistics and operational processes to identify efficiency, accuracy, and scalability improvements.
Partner with Process, Operations, and Logistics teams to improve workflows through data and automation.
Document tools, processes, and solutions to ensure sustainability and knowledge transfer.
Proactively recommend enhancements based on operational needs and evolving system capabilities.
Cross-Functional Collaboration & Incident Support Work independently while collaborating with multiple teams inside and outside of Caterpillar to resolve operational and technical issues.
Provide direct support during P1/P2 incident bridge calls or chats related to logistics or system disruptions.
Support IT teams as needed by assisting with troubleshooting data, system, or application issues.
Act as a liaison between operations, process teams, and IT when addressing system or reporting challenges.
User Enablement & Knowledge Sharing Coach and support new and existing users on building and maintaining Power Apps, Power BI reports, and related tools.
Serve as a subject matter resource for analytics, automation, and digital solutions within logistics operations.
Promote best practices for data governance, automation, and tool usage.
SharePoint & Access Administration Maintain and administer SharePoint sites for the Process Team and Lafayette Operations Group.
Manage site structure, content, permissions, and version control.
Maintain and manage functional and distribution email groups.
Process and grant access requests for SharePoint, Power BI reports, and Power Apps, ensuring appropriate access control and compliance.