2026 Operations Analyst Program – Full-Time Analyst – March Cohort (Chicago)

JPMorganChase•Chicago, IL

12h•Onsite

About The Position

Be at the heart of running the firm efficiently, effectively, and delivering value for our clients. In this two-year program, you will work in a collaborative environment that teaches you how the Operations function helps deliver core services to the firm and its clients. The goal is to assist you in building a long-term career in our Operations function and help with its continued growth. We are looking for motivated, enthusiastic people who want to begin and develop their career in Operations and are excited to learn and identify process opportunities (e.g., automation). As a Full-Time Analyst in the Operations Analyst Program, you’ll begin with an induction training that will provide an overview of the firm, our lines of business, and technical skills. You will be hired directly into one of our Operations teams where you will be fully integrated within a high-performing team and make a clear impact for the organization and our clients. While owning your core responsibilities, you will be growing your bank product expertise and looking for ways to innovate within the space.  During the program, you will work in a transformative environment that develops your skills and knowledge while delivering key solutions to our clients in coordination with other teams. You will be interacting with a diverse set of internal / external stakeholders and should be excited to solve problems. You should be a good listener and be able to ask probing questions to ensure understanding of requirements and needs of clients; while working towards delivery timelines. In addition to on-the-job experience, you will be part of a community of other analysts and will attend social events, interact with senior leaders, and learn new skills. Once you’ve successfully completed two year Operations Analyst Program, there will be opportunity for advancement within your team in the Operations organization based on your performance and expansion of the role. Your responsibilities will vary based on your location and team assignment. The responsibilities below are examples of the role you would have in the Operations Analyst Program.

Requirements

Completed Associate’s, Bachelor’s or 5th year Master’s or 2 years of related experience in Financial Services Operations, All majors considered
Great team player able to work within deadlines in a dynamic and changing environment
Demonstrated ability to communicate effectively both written and verbally
Detailed-oriented with strong critical thinking, attention to detail and analytical skills
Have the ability to manage time, prioritize assignments and know when to seek help for optimal solution
Proficiency in MS Office (Excel, Word, PowerPoint, Outlook)
Demonstrated growth mindset with desire to learn financial operations
Root-cause analysis with experience researching, documenting, and independently reporting information to resolve exceptions, propose solutions, and deliver results
Maintenance of issue logs, troubleshooting of problems, and handling of complaints with appropriate and timely escalation
Experience with data analytics including working with large data sets, data analysis and visualization

Nice To Haves

Data automation (Tableau, Alteryx, etc.)
Pre and post-trade lifecycle and portfolio management
Loan origination, servicing, analysis, and quality control
Money market, mutual funds, equities, fixed income, alternative investments and derivatives
Experience processing multiple documents, payments and transactions for clients and various stakeholders
Experience with client relationship management
Ongoing collecting, inputting, analyzing, and monitoring of financial information

Responsibilities

Assist with the end-to-end management of the client onboarding experience
Analyze reference data to help support trading
Optimize processes in collaboration with Technology teams through reviewing and developing test plans
Document procedures and process flows and ensure they are kept accurate
Process and investigate client transactions for a variety of products
Provide data analytics and reporting support for operational functions
Perform credit analysis, review documentation and monitor ongoing compliance with financial covenants

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