Operations Analyst - Inventory Management

Midland Credit Management, an Encore Capital Group Company•San Diego, CA

About The Position

Applicants must have current authorization to work in the United States on a full-time basis. The Operations Analyst role within Data Governance supports the organization’s data management efforts by applying foundational analytical and technical skills. The analyst helps identify operational and data quality issues and ensures data is accurate, well‑defined, and aligned with established standards. Working with business teams and data owners, this role assists with process improvements, documents key data elements, and helps maintain clear data definitions. The analyst also supports data‑impacting projects and contributes to ongoing Data Governance activities that improve data reliability and operational efficiency. This position provides hands-on experience with scalable, well‑governed data practices while supporting the organization’s strategic goals.

Requirements

Bachelor's
Business administration, economics, applied mathematics, computer science or other related quantitative fields
0 - 4 years in an analytical, financial, information technology , or operational system orientated position
Strong desire to design and develop systems and data processes
Understanding of databases, SQL and data mining techniques
Analytically minded, with an ability to identify relevant information and organize data in a manner that creates value and insight for the business
Capable of being responsible for monitoring, developing and repairing business critical systems
Competent in communicating and presenting to varying levels of seniority within the organizations
Able to collaborate effectively and form productive business partnerships with various teams across the organization
Appropriately communicate technical concepts with people of varying degrees of technical understanding.
Eager desire to learn data management and operational system concepts
Proficiency with MS Office (Excel, PowerPoint)

Nice To Haves

Master's or Advanced
Business administration, economics, applied mathematics, computer science or related quantitative fields
2+ years in an analytical, financial, information technology, or operational system orientated position

Responsibilities

Collaborate with various business teams, IT teams, and data experts to define data requirements, troubleshoot issues, and support data‑related decision‑making.
Support data governance policies and standards and help ensure they are consistently applied across business processes.
Assist with monitoring and improving data quality by identifying issues, performing basic root‑cause analysis, and partnering with data experts to resolve gaps.
Help document and maintain critical data elements to improve transparency and support operational needs.
Perform ad hoc data extraction, analysis, and segmentation to diagnose system issues and assess the impact of potential solutions.
Participate as a project team member on data‑related or process improvement projects, from requirements gathering through testing and implementation.
Recommend opportunities to improve business processes and support the ongoing maintenance of Data Governance activities.
Perform other duties, as assigned.

Benefits

Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.
Career Progression: Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote-from-within philosophy.
Reward and Recognition: We are committed to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.
Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.
New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.
Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.