OPERATIONS ANALYST II - 73002144

State of Florida•Tallahassee, FL

7d•$45,853

About The Position

The Florida Department of Revenue’s General Tax Administration program collects the revenue that maintains the state’s infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. JOB SUMMARY: This is an Operations Analyst II position in the General Tax Administration Program, Refunds and Revenue Accounting Process, Vouching Unit. The incumbent processes warrant cancellations in FLAIR, maintains an accurate tracking log, and forwards warrant cancellation forms to Department of Financial Services (DFS) and/or Computer Audit Analysts daily. The incumbent also reviews and verifies cancellation comments in the System for Unified Taxation (SUNTAX), scans and maintains warrant cancellation forms upon completion in the internal database, and verifies customer account information in SUNTAX. In addition, the incumbent processes and reconciles vouchers and backup financial worksheets in FLAIR for accuracy and serves as the team lead, supporting the operational goals of the process by identifying areas for improvement and recommending and implementing process enhancements.

Requirements

Three years of administrative, secretarial, clerical, or financial experience.
Three years of experience reviewing documents for accuracy and completeness.
One year of customer service experience.

Nice To Haves

Experience working with FLAIR.
Experience working with Florida PALM.
Experience working with the System of Unified Taxation (SUNTAX).
Experience using Microsoft Word and Excel.

Responsibilities

processes warrant cancellations in FLAIR
maintains an accurate tracking log
forwards warrant cancellation forms to Department of Financial Services (DFS) and/or Computer Audit Analysts daily
reviews and verifies cancellation comments in the System for Unified Taxation (SUNTAX)
scans and maintains warrant cancellation forms upon completion in the internal database
verifies customer account information in SUNTAX
processes and reconciles vouchers and backup financial worksheets in FLAIR for accuracy
serves as the team lead, supporting the operational goals of the process by identifying areas for improvement and recommending and implementing process enhancements