Operations Analyst II

Aflac, Incorporated

5d•$60,000 - $80,000•Hybrid

About The Position

Supports management by gathering and interpreting requirements and developing effective solutions for both moderate and complex issues that satisfy the business needs of the organization, contributes to in the development and dissemination of appropriate metrics that will measure the operating design, effectiveness, and efficiency of the Global Security program, contributes to our continuous improvement of metrics and analysis for the Global Security Division operations, provide recommendations for new and revised metrics, procedures, and best practices; prepares comprehensive reports and insights to enable data-driven decision-making by leadership.

Requirements

Proficient communication and storytelling skills, with the ability to translate complex data into clear, concise insights for leadership and non-technical stakeholders.
Knowledge of CISSP principles and the ability to develop, analyze, and maintain metrics that measure the effectiveness, compliance, and risk posture of security operations.
Experience and proficiency using Microsoft Office software, including basic experience using Word; and intermediate experience using Excel and PowerPoint
Ability to create and maintain coded dashboards and performance metrics within the CrowdStrike platform
Knowledge and skill performing statistical analysis
Knowledge and skill in business case preparation and business requirement definition
Knowledge and skill performing cost benefit analysis; data trend analysis and interpretation; performance analysis; and process modeling, analysis and documentation
Bachelor's Degree job related field
Two or more years of work-related experience
A minimum of two years of projects management/process experience
Or an equivalent combination of education and experience

Nice To Haves

A minimum of two years of data analytics or information technology security experience.

Responsibilities

Coordinates administrative and logistical details associates with the day-to-day operations of the business unit
Assists management in gathering, interpreting and comparing benchmarking data to the company’s operations
performs statistical analysis
Develops and documents standards for the use, control, updating and maintenance of databases
develops appropriate analytical models and reports to support informed decision-making
performs research and provides insight and recommendations
Acts as a liaison between the department and/or divisions
provide recommendations for new and revised business policies, procedures, and practices
collects, organizes, analyzes, and prepares reports for management
develops staffing model scenarios for administrative business areas
Handles staffing, capacity, and space planning for administrative business areas
provides relevant subject matter expertise
performs analysis related to budgeting, expenses, and forecasting
Conducts data modeling and analysis
develops and maintains databases
assists department management with the preparation of departmental budgets
Assists with building department performance, planning future divisional goals and organizational structure, incorporating quality and productivity improvements
Develops and modifies staffing, planning, forecasting, budgeting and reporting processes as needed
leads special projects and the development of executive level presentations
Synthesizes reports and information to provide clear and specific insight and recommendations
ensures appropriate measures and reports are defined and implemented to assess and/or initiative performance
Performs other duties as required

Benefits

medical, dental, and vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
annual bonuses
an opportunity to purchase company stock
11 paid holidays
up to 20 days PTO