Operations Agent

Lynden Logistics • Anchorage, AK

2d

About The Position

Lynden Logistics is seeking a detail oriented Operations Agent to join our team in Anchorage, AK. If you thrive in a dynamic environment where each day is unique, Lynden is the place for you. Join our Domestic Operations team and handle all day-to-day activities for major clients, providing exceptional customer service and technical solutions. This is a safety sensitive position.We’re looking for someone who thrives in a fast-paced, team-oriented environment, and is passionate about providing excellent service both on the road and behind the scenes.

Requirements

• High school education or equivalent and two years of progressive work experience in operations
• Ability to read and interpret documents such as tariffs, safety rules, operating and maintenance instructions, and procedure manuals.
• Strong math skills for computing pricing, costs, fees, and weights and measures.
• Experience working with vendors, customers, and other company departments to meet deadlines.
• Proficient computer skills.
• Must pass background check and pre-employment drug test (including marijuana). This role is safety sensitive.
• Ability to obtain and maintain TSA Security Threat Assessment (STA) or recognized equivalent credentials.

Responsibilities

• Analyze and solve complex logistics situations, meeting legal, company, and customer expectations.
• Provide outstanding service through daily communication with internal and external customers.
• Manage all aspects of perishables shipping, from receiving customer orders to preparing airline bills and ensuring safe transport.
• Ensure smooth and timely process and documentation flow.
• Accurately enter data into our operational system.
• Operate within both office and warehouse settings, handling shipments, loading, and unloading as needed.
• Ensure timely delivery of freight and clearance where applicable.
• Meet SOP and SOW standards in accordance with company policy.

Benefits

• Compensation – Competitive pay with a discretionary bonus program
• Healthcare – Medical, dental and vision plans
• Paid Time Off – 17 days paid time off, PTO days increase with years of service
• Holidays – 8 paid holidays
• Retirement Plan – 401K with up to 50% of the first 6% contributed matched
• Extras – Life Insurance, Accidental Death & Dismemberment Insurance, Long Term Disability Coverage and Employee Assistance Program at no cost to you!
• Tuition Reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees