Operations Agent

Allegiant•Punta Gorda, FL

1d•$16 - $16•Onsite

About The Position

This position provides operational support and compliance of all aspects of the company with the day-to-day operations of the station. Must be able to effectively communicate all airline business to internal and external departments inclusive of Customer Service, Ground Operations, Dispatch, Maintenance Control, Fuel contractors, Flight Operations and In-Flight. Operations Agents will track and file fuel slips

Requirements

Combination of Education and Experience will be considered.
Must be authorized to work in the US as defined by the Immigration Act of 1986.
Must pass a Criminal Background Check.
High School Diploma/GED
Customer Service Agent qualified
Minimum one (1) year of Customer Service experience.
At least 18 years of age.
Able to attend required training.
Well developed planning and organizational skills.
Valid/Unexpired Driver's License: Yes

Nice To Haves

Airline industry experience preferred.

Responsibilities

Customer Service/Ground Operations support, responsible for monitoring the daily operation of the airport environment
Multi-task, making decisions and assuming responsibility to ensure operational services are delivered
Communicate with all arriving and departing flights
Communicate with Supervisors, Customer Service and Ground Operations agents
As a liaison, coordinate airline vendors and fuel contract functions
Utilize office equipment i.e., copier and fax machines
Regularly update Flight Information Display (FID) monitors as required
Complete flight paperwork and radio log for each flight
Complete fuel audit log daily and send to appropriate personnel
Ensure accuracy and completion of Flight Following information
Track and file paperwork daily
Effective communication skills, both verbal and written
Coordinate, provide training and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental and local training issues
Other duties as assigned