Operations Administrator

UHS•Aiken, SC

66d•Onsite

About The Position

Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 12 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve. To learn more about IPM visit Physician Services - Independence Physician Management - UHS. Position Overview: The Operations Administrator assists the Market Director in planning, developing, organizing, implementing, and directing day-to-day functions of programs and activities. Develops and implements policies and procedures in coordination with corporate direction. Works closely with Practice Administrators/Managers on issues related to financial and operational performance. Communicates and implements corporate strategic initiatives within the Market. Demonstrates Service Excellence and conveys professionalism at all times, with a strong motivation to achieve optimum results. This position is directly responsible for daily operations, inventory, overseeing IT and managed care initiatives. This position has direct reports and reports to the Market Director.

Requirements

Bachelor’s degree in Health or Business Administration preferred. 5-8 years work experience in progressively responsible practice operations will be considered in lieu of a Bachelor’s Degree.
Three to five years of physician practice business leadership experience or healthcare management experience is required.
Strong understanding of the financial management, and business and clinical operations of a medical group practice.
Knowledge of fiscal management techniques, revenue cycle management and third party reimbursement.
In depth understanding of healthcare administrative systems, governmental regulations, compliance requirements, computer systems.
Ability to analyze and interpret complex data and prepare comprehensive reports.
Developing and maintaining effective relationships with medical and administrative staff, patients and the public.
Managing and building teams.
Multitasking, decision making, process improvement.

Responsibilities

Consults with employees and physicians concerning the operation of their practice to assist in eliminating and correcting problem areas, as well as improvements of services.
Assist employees and physicians with the development and use of departmental policies and procedures and establishes a rapport so that each can see the importance of teamwork.
Exhibits effective leadership skills through planning, organizing, directing, and coordinating practice functions in relation to IPM and UHS vision, mission, goals, values and policies and procedures.
Ability to establish and maintain courteous and professional working relationships with both internal and external customers.
In the absence of the Market Director, represents the Medical Group and participates in top level meetings. As needed, attends all functions, meetings, etc., as a representative of the Medical Group.
Assists the Regional Financial Analysts and Accountants in Revenue Cycle Management of the Medical Group.
Maintains accountability for budget compliance and budget variance; provides written monthly justifications for budget variance > 5%.
Interviews and selectively hires staff according to the needs of the department.
Coaches and counsels staff as required; provides written documentation to support coaching and/or corrective action sessions as appropriate.
Provides corrective action and, if necessary, terminates staff after appropriate counseling, and following company policies and procedures.
Prepares and submits the proposed annual Operating, Maintenance, and Capital Expenditure budgets for designated cost center by the specified deadline.