Operations Administrator

HealthTech Partners Inc•Maplewood, NJ

14h

About The Position

The Operations Administrator provides comprehensive administrative support across multiple functional areas of StationMD's telehealth medical practice. Responsible for day-to-day operational and business functions of the organization.

Requirements

Minimum 2 years in medical office in an administrative capacity or similar experience
Energy and passion for increasing access to quality healthcare and improving the quality of life for individuals with Intellectual and Developmental Disabilities
Strong customer service and interpersonal skills
Detail oriented with excellent organizational skills
Knowledge of HIPAA regulations and patient confidentiality requirements
Highly proficient with computers and technology including Electronic Health Records, Zoom, and Microsoft applications
Ability to work independently under minimal supervision
Willingness to work in a fast-paced, growing environment where processes are continually being refined

Responsibilities

Manage corporate reception functions including voicemail systems and email correspondence, ensuring timely and professional responses to all inquiries
Operational Support for StationMD’s professional service lines including
Manage corporate reception functions including voicemail systems and email correspondence, ensuring timely and professional responses to all inquiries
Work with internal nursing team to facilitate post-encounter follow up needs
Support maintenance of patient demographic and clinical records
Process and maintain patient consent documentation
Manage medical records requests by coordinating with healthcare providers and patients to ensure timely release of medical information
Provide administrative support for billing operations and insurance issue resolution
Maintain compliance with healthcare regulations and company policies
Perform other duties as assigned