Operations Administrator

Cummins•Bolingbrook, IL

17d•Onsite

About The Position

We are looking for a talented onsite Operations Administrator to join our team in Bolingbrook, IL. In this role, you will make an impact in the following ways: Under direct or close supervision, enter data into a database or other computerized system to maintain up-to-date stock/inventory and training records. These activities may include responding to customer escalations, order allocation, part profile & inventory records; preparing reports, training operators, customs compliance processes, domestic and international transportation related procedures and completing forms (receipt, transfer, delivery, dispatch, etc.) Operates manual and automated equipment to pick, pack and ship product per the customer expectations. Utilize SAP to create inbound deliveries and help manage all inbound and outbound deliveries in a timely manner. Evaluates and selects appropriate transportation mode and equipment type by lane through shipment volume analysis against business requirements to provide optimal shipping method. Perform other routine administrative activities according to the Organizations established procedures. This on-site Chicago RDC Operations Administration (Dealer Returns) role will have responsibility for: This position is 100% on site M-F 8AM to 5PM CST at the Chicago Regional Distribution Center located at 351 Internationale Drive Bolingbrook, IL 60440. Relocation will be requested if required for the selected candidate Processing dealer returns for the Chicago region and managing the flow of returned products to sellable inventory or quality related disposition. Ensuring timely and accurate completion of returns to meet dealer, customer and RDC expectations. Assisting with core return preparation/documentation to the Reverse Logistics Core Center. Partnering with3PL warehouse team to ensure organizational/5S and FIFO practices are adopted and sustained in the designated work area(s). Assisting with Allied product inventory and order management Reporting required metrics at designated intervals, identifying process improvement opportunities and addressing them properly with stakeholders. Managing relationship with key stakeholders; including internal leadership, operations partners, Cummins Sales and Service branches and Dealers to ensure standardization of process flows and effective communication. Knowledge of GOMS and/or BMS transactional processes is preferred but not required.

Requirements

Requires minimal work experience, logistics or warehouse experience preferred.
Proficiency in Microsoft applications, generating reports and advanced level computer skills, SAP experience preferred
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
Requires some work experience or intermediate level knowledge obtained through education, training or on-the-job experience.

Nice To Haves

Knowledge of GOMS and/or BMS transactional processes is preferred but not required.

Responsibilities

Enter data into a database or other computerized system to maintain up-to-date stock/inventory and training records.
Responding to customer escalations, order allocation, part profile & inventory records
Preparing reports, training operators, customs compliance processes, domestic and international transportation related procedures and completing forms (receipt, transfer, delivery, dispatch, etc.)
Operates manual and automated equipment to pick, pack and ship product per the customer expectations.
Utilize SAP to create inbound deliveries and help manage all inbound and outbound deliveries in a timely manner.
Evaluates and selects appropriate transportation mode and equipment type by lane through shipment volume analysis against business requirements to provide optimal shipping method.
Perform other routine administrative activities according to the Organizations established procedures.
Processing dealer returns for the Chicago region and managing the flow of returned products to sellable inventory or quality related disposition.
Ensuring timely and accurate completion of returns to meet dealer, customer and RDC expectations.
Assisting with core return preparation/documentation to the Reverse Logistics Core Center.
Partnering with3PL warehouse team to ensure organizational/5S and FIFO practices are adopted and sustained in the designated work area(s).
Assisting with Allied product inventory and order management
Reporting required metrics at designated intervals, identifying process improvement opportunities and addressing them properly with stakeholders.
Managing relationship with key stakeholders; including internal leadership, operations partners, Cummins Sales and Service branches and Dealers to ensure standardization of process flows and effective communication.