Operations Administrator

AWP Safety • Irving, TX

6d • $20 - $24

About The Position

The Operations Administrator is an essential role on the Operations team. The admin has the freedom to work independently but is a vital part of the team. He/she assists with multiple projects and duties, including inbound/outbound calls, coordinating repairs and customer relations to ensure satisfaction after work is complete. Performing with a focus on accuracy, timeliness and responsiveness and high levels of diplomacy, sound judgment, and discretion when dealing with customers and other department staff.

Requirements

• 1-3 years of Office administrative experience preferred.
• Proven experience in an administrative, Accounts Receivable /Accounts Payable or similar role.
• Strong proficiency in data entry and working with office management systems (e.g., TCR, Microsoft Dynamics or similar software).
• Exceptional attention to detail and accuracy in processing invoices and contracts.
• Excellent organizational and time-management skills.
• Strong interpersonal and communication skills.
• Ability to work collaboratively in a team-oriented environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Customer-service-oriented mindset with problem-solving capabilities.

Responsibilities

• Invoice Management:
• Create and process daily invoices with precision and timeliness.
• Assist with end-of-month billing tasks, including:
• Matching invoices with jobs.
• Verifying pricing and modifications for accuracy.
• Entering revisions provided by sales staff.
• Sending out finalized invoices to customers.
• Contract Management:
• Process contracts from creation to completion using TCR Software.
• Follow up on job modifications and obtain necessary information for contract updates.
• Collaboration and Support:
• Work closely with sales staff to address job and invoicing questions.
• Ensure accurate and timely communication regarding job details, modifications, and follow-ups.
• Customer Service:
• Provide excellent customer service by answering phones and directing calls to the appropriate departments.
• Address customer inquiries professionally and efficiently.
• Administrative Tasks:
• Organize and maintain filing systems for contracts, invoices, and related documentation.
• Assist with general office tasks as needed to support overall operations.

Benefits

• Benefits-eligible 1st of the month following hire.
• All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
• Company paid 50k in basic life insurance.
• Company paid LTD.
• Health Savings and Flex Spending Accounts Available
• 401(k)
• Paid Time Off & Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees