Operations Administrative Assistant

Hope The Mission • Los Angeles, CA

10d

About The Position

The mission of Hope the Mission is to prevent, reduce, and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions. Our mission is to meet our participants' needs through an individualized and non-judgmental approach that will ultimately lead to long term housing stability.

The Operations Admin Assistant fulfills their responsibilities by providing exceptional internal customer service and daily administrative tasks for the Operations team. This entails answering calls, texts, and emails from internal staff as well as answering and screening any correspondence from outside vendors or potential vendors. In addition to said duties, other responsibilities include assisting with daily operational tasks like receipt processing, invoice processing, sourcing vendors and materials for Hope the Mission Projects.

Requirements

• Should possess strong analysis abilities, creative thinking and ability to problem solve on an organization-wide basis.
• Proficient in Microsoft Programs (Word, Excel, Access, PowerPoint)
• Must have strong written and verbal communication skills, including customer service focus in working with all internal organizational levels and external contacts.
• Must be highly collaborative within a team environment.
• Highly motivated self-starter with the ability to coordinate multiple projects/tasks simultaneously within tight department metrics and deadlines.
• Can follow instructions well and take direction.
• Possess ability to manage conflicting priorities and projects.
• Have exceptional organizational skills and is detail-oriented to review information and ensure accuracy.
• Ability to work with diverse populations.
• Ability to proficiently operate a PC, MAC, and phone.
• Prolonged periods of sitting at a desk and working on a computer
• Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.
• Occasionally lift and/or move, push, and pull up to 25 pounds.
• This position occasionally requires travel to multiple locations.
• Valid Class C Driver’s License.

Responsibilities

• Assists with answering and directing phone calls & emails for the Operations Leadership Team in a professional manner.
• Welcome visitors in a professional manner, announce them to the proper staff.
• Maintaining a professional relationship with all Hope the Mission vendors, including new and potential vendors.
• Process all dept. related receipts to Hope accounting staff.
• Submission of invoices through the Precoro Software per accounting’s audit processes.
• Sourcing and pricing of different materials and outsourcing jobs, per Operations Leadership Team’s directives.
• Serves as first point of contact for Operations Dept. Distributes and allocates all communication to the appropriate and respective parties. This includes scheduling and coordinating with all other depts. regarding all operational functions.
• Assists in the coordination and logistics of projects and new builds.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees