Operations Administrative Assistant

May Institute • Norwood, MA

2d • $22 - $24 • Onsite

About The Position

Administrative Assistant May Center School for Brain Injury | Norwood, MA Help create a welcoming and highly organized school environment where students with brain injuries and neurological disabilities can learn and thrive. At May Center School for Brain Injury and Neurobehavioral Disorders, the Administrative Assistant serves as the front office hub of the school, supporting leadership, staff, students, and families while ensuring daily operations run smoothly. This role requires a high level of organization, attention to detail, and strong technical proficiency to manage multiple systems and administrative processes effectively. About The Role The Administrative Assistant provides administrative support to the Executive Program Director and School Operations Coordinator while managing the school’s front office. This role requires strong secretarial, organizational, and technical skills to support reception, student records management, scheduling, communications, and operational coordination.

Requirements

• Associate’s or Bachelor’s degree preferred
• 2+ years of administrative or office experience
• Strong secretarial, organizational, and time management skills with the ability to manage multiple priorities
• High level of proficiency with Microsoft Office (Outlook, Word, Excel) and comfort working within multiple systems, databases, and administrative tools
• Strong attention to detail and accuracy in data entry and recordkeeping
• Ability to maintain confidentiality and handle sensitive information with professionalism

Responsibilities

• Front Office Operations:Greet visitors, answer and direct calls, manage communications, and maintain a welcoming and organized reception area while supporting school security protocols.
• Administrative & Technical Support:Provide high-level administrative support to school leadership, including preparing correspondence, reports, and documents, managing calendars, and supporting projects using various systems and tools.
• Student Records & Data Management:Maintain accurate student files, enter and update data across internal systems, and support attendance tracking and required documentation with a high level of accuracy and confidentiality.
• Operational Coordination:Support daily school operations including office supply management, scheduling (rooms, transportation, and vehicles), maintenance requests, and administrative tracking.

Benefits

• Compensation Range: $22–$24/hr
• Generous Paid Time Off: Vacation, 10 holidays, 19 PTO days to start, plus a floating birthday holiday
• Comprehensive Health Benefits: Medical, dental, and vision insurance options
• Retirement Planning: 403(b) plan with employer match
• Investing in Your Growth: Training and professional development opportunities
• Education Support: Tuition reimbursement and student loan repayment assistance
• Employee Support: Confidential Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees