Operations Admin - Operations Department

US DEFAULT GROUP INC•Plantation, FL

9h•Onsite

About The Position

Operations Admins at RAS LaVrar perform administrative tasks which support the day-to-day operation of the firm. The processes executed by individuals in this role range from general tasks such as data entry to specialized tasks such as skip tracing. Operations Admins are not expected to draft pleadings.

Requirements

Are results-oriented.
Pay close attention to detail.
Display comfort and sensibility when working in a high-volume, fast-paced environment.
Beat deadlines.
Exhibit time-management skills/ability to work on multiple projects simultaneously.
Take pride in the ability to work independently and problem solve.
Demonstrate excellent verbal and written communication skills, including phone and email etiquette.
Possess foundational computer knowledge and skills including familiarity with programs within the Microsoft Office Suite, especially Microsoft Excel.
Bachelor’s Degree or higher preferred.
Experience in a legal office may compensate for education.

Nice To Haves

Individuals who excel in this role typically have industry experience in the fields of collections and/or personal injury law.

Responsibilities

Routine inventory maintenance
Facilitate data transfers to and from the firm’s clients via various channels including FTPs, third-party vendors, etc.
Load new accounts into the firm’s case management system (CMS).
Pull basic reports from the firm’s CMS and distribute them to stakeholders.
Data entry.
Skip tracing.
Coordinate and manage the firm’s relationships with third-party vendors.
Maintain a library of process guides, standard operating procedures (SOPs), and other documentation; Draft firm documentation and expand this library as necessary.