Operations Admin - Inside Sales

SHI International Corp.•Somerset, NJ

10d•Onsite

About The Position

The Inside Sales Operations Admin is responsible for assisting and supporting the team and customers by processing overflow work from the sales team. The Admin will learn and carry out a variety of process driven tasks that include, but are not limited to, managing communications, placing orders, working in business application software, and fielding requests. This position will report to the Inside Sales Manager of Operations and will be located in the Somerset, NJ office location.

Requirements

Ability to absorb new knowledge on a daily basis
Ability to multi-task and complete projects in an expeditious and comprehensive manor
Ability to clearly communicate and effectively work well with others
Ability to understand tools: MySHI, AX, BI, CRM, SharePoint and quoting
Exceptional written and verbal communication skills
Strong time management and organization skills
Desire to learn more new skills
Ability to understand and work in the following applications/platforms: Office: specifically Word, Excel, and Outlook

Nice To Haves

Somer college preffered
Customer service and/or customer facing experience
Well rounded working knowledge of SHI’s tools: MySHI, AX, BI, CRM, SharePoint, and quoting
Proficiency in the following applications/platforms: Office: specifically Word, Excel, PowerPoint, and Outlook
Windows OS experience is a plus

Responsibilities

Assisting with Customer Relationship Management (CRM) data consistency
Requesting information from vendors, such as invoices, pricing and order status
Processing overflow work from the sales team or operations, such as placing orders, working on Renewal opportunities, creating parts for AX
Order entry, receiving and responding to e-mails and collecting order status
Regular engagement with Inside Sales, Partner teams and Vendors