Operations Admin - Inside Sales
About The Position
The Inside Sales Operations Admin is responsible for assisting and supporting the team and customers by processing overflow work from the sales team. The Admin will learn and carry out a variety of process driven tasks that include, but are not limited to, managing communications, placing orders, working in business application software, and fielding requests. This position will report to the Inside Sales Manager of Operations and will be located in the Somerset, NJ office location. Job Summary The Inside Sales Operations Admin is responsible for assisting and supporting the team and customers by processing overflow work from the sales team. The Admin will learn and carry out a variety of process driven tasks that include, but are not limited to, managing communications, placing orders, working in business application software, and fielding requests. This position will report to the Inside Sales Manager of Operations and will be located in the Somerset, NJ office location.
Requirements
- Ability to absorb new knowledge on a daily basis
- Ability to multi-task and complete projects in an expeditious and comprehensive manor
- Ability to clearly communicate and effectively work well with others
- Ability to understand tools: MySHI, AX, BI, CRM, SharePoint and quoting
- Exceptional written and verbal communication skills
- Strong time management and organization skills
- Desire to learn more new skills
- Ability to understand and work in the following applications/platforms: Office: specifically Word, Excel, and Outlook
Nice To Haves
- Somer college preffered
- Customer service and/or customer facing experience
- Well rounded working knowledge of SHI’s tools: MySHI, AX, BI, CRM, SharePoint, and quoting
- Proficiency in the following applications/platforms: Office: specifically Word, Excel, PowerPoint, and Outlook
- Windows OS experience is a plus
Responsibilities
- Assisting with Customer Relationship Management (CRM) data consistency
- Requesting information from vendors, such as invoices, pricing and order status
- Processing overflow work from the sales team or operations, such as placing orders, working on Renewal opportunities, creating parts for AX
- Order entry, receiving and responding to e-mails and collecting order status
- Regular engagement with Inside Sales, Partner teams and Vendors
Benefits
- Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
