Operations Admin-Cust Service; 5pm Start

Pitt Ohio Express•Portage, MI

38d•Onsite

About The Position

PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services is seeking a Full Time Operations Admin-Customer Service; 5pm Start position at our Portage, MI Terminal. PITT OHIO has received countless safety, service, and carrier of the year awards and our highly acclaimed Safety Department is a leader in the transportation industry. Dedication to quality and excellence is our goal at PITT OHIO. We offer competitive wages, hospital/medical insurance with no monthly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more!

Requirements

Command of the English language to communicate effectively with internal and external customers
Must possess excellent interpersonal communication skills
Previous experience in transportation industry and/or customer service is a plus
Experience with Haz-mat or worker's compensation is also very helpful
Problem solving and analytical ability is essential
Must be competent and proficient in Microsoft Office Software products
Must possess strong typing and ten key skills
Certain job duties within this classification require night shift hours
Ability to react to change productively and handle other essential tasks as assigned

Nice To Haves

Previous experience in transportation industry and/or customer service is a plus
Experience with Haz-mat or worker's compensation is also very helpful

Responsibilities

Communicate (via telephone, email, and fax) with both internal and external customers on a wide range of issues including, but not limited to, freight charges, pick ups, tracing, tracking, and POD's
Data entry, consisting of, but not limited to, scanning bills, P&D entry, fuel mileage, SDC'ing of freight bills, and payroll
Process paperwork and invoices, as well as, monitor checks and cash for accounts receivable and accounts payable
Help process and monitor paperwork and Haz-mat information for loads departing or arriving at the facility
Interact with and support supervisors, drivers, and dock workers
Assist in monitoring and compliance in all areas including, but not limited to, new hires, safety, P&D, OS&D, payroll, and accounts payable