Operations Admin-Cust Service; 8:30am Start

Pitt Ohio•Portage, MI

2d•Onsite

About The Position

PITT OHIO , a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services is seeking a Full Time Operations Admin-Customer Service; 8:30am Start position at our Portage, MI Terminal. PITT OHIO has received countless safety, service, and carrier of the year awards and our highly acclaimed Safety Department is a leader in the transportation industry. Dedication to quality and excellence is our goal at PITT OHIO. We offer competitive wages, hospital/medical insurance with no monthly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more!

Requirements

Command of the English language to communicate effectively with internal and external customers
Must possess excellent interpersonal communication skills
Problem solving and analytical ability is essential
Must be competent and proficient in Microsoft Office Software products
Must possess strong typing and ten key skills
Ability to react to change productively and handle other essential tasks as assigned
Ability to work flexible hours
Must be able to work with little or no supervision
Potential candidates must be able to endure a noisy, dirty and quick paced environment with many interruptions
Office Work
Flexibility with changing job duties
Monday through Friday, hours may vary depending on department needs.
No weekend hours and minimal overtime required
Quiet to moderate noise level
Primarily sedentary work – may be required to lift up to 25 pounds or exert up to 10 pounds of force occasionally and/or negligible amount of forces frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body.
Sedentary work involves sitting most of the time. Walking and standing are required frequently
Close visual acuity is required to perform activities such as preparing and analyzing data and figures, viewing computer terminal, and extensive reading
Typical exposure to interior environmental conditions like air conditioning and dust; no substantial exposure to adverse environmental conditions
Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
Talking and hearing required to communicate with and listen to others to share or receive information.
May be occasionally exposed to noise including telephone, office machinery, and conversations of others

Nice To Haves

Previous experience in transportation industry and/or customer service is a plus
Experience with Haz-mat or worker’s compensation is also very helpful

Responsibilities

Communicate (via telephone, email, and fax) with both internal and external customers on a wide range of issues including, but not limited to, freight charges, pick ups, tracing, tracking, and POD’s
Data entry, consisting of, but not limited to, scanning bills, P&D entry, fuel mileage, SDC'ing of freight bills, and payroll
Process paperwork and invoices, as well as, monitor checks and cash for accounts receivable and accounts payable
Help process and monitor paperwork and Haz-mat information for loads departing or arriving at the facility
Other Duties: Interact with and support supervisors, drivers, and dock workers
Assist in monitoring and compliance in all areas including, but not limited to, new hires, safety, P&D, OS&D, payroll, and accounts payable