Operations Admin Coordinator I

Vallen Distribution Inc.

3d•Onsite

About The Position

Encon's (Vallen) Operations Admin I Support role is an individual contributor responsible for administratively supporting and coordinating the day-to-day Vallen business operations. They prepare reports from which decisions are made, assist with financial tracking, and perform expense and procurement activities as requested.

Requirements

High school diploma or GED coupled with 6+months related experience and or training; or equivalent combination of education and experience.
Advanced proficiency and accuracy in Microsoft Office suite.
Strong decision-making ability and ability to execute tasks with minimal supervision.
Strong attention to detail and organization and time management skills.
Observant and able to anticipate needs and requirements.
Professional presence to interact with all levels within the organization, vendors and customers.
Basic mathematical aptitude with the ability to calculate figures and amounts such as percentages, discounts, taxes and margins.
Ability to apply and understand instruction furnished in written, oral, video and diagram form; follows standard operating procedures.
Strong organizational, planning and customer service skills.
Aptitude to learn company products and services.

Responsibilities

Produces and maintains daily, weekly, monthly, and ad-hoc reports including but not limited to: Shipped Not Billed, APP220, Void Order Register, various TPS and Cognos/BI reports, etc.
Assists with administering accounts payables and helps resolve non-conformance issues.
May assist with performing general office administration and may fill in for absent Customer Service Representatives/positions.
Trains and assists CSR’s with credit and re-billing procedures.
Assists site management with P&L and expense support.
Appropriately processes credits and returns.
Contributes to the site compliance on achieving KPI goals.
Participates in company quality initiatives and complies with Standard Operating Procedures.
May researches and help resolve invoice disputes, credits and rebills.
Appropriately sets-up customer and vendor accounts, billing codes, and other data elements in Vallen’s systems of record; maintains accurate records and files.
Administratively supports the customer order process; may coordinate activity with vendors, sales staff, customer service representatives, billing representatives, warehouses and shippers; may assist with making arrangements for shipments.
Provides ad-hoc support to site leadership in their daily activities.
Records attendance and may assist with submitting timekeeping data.
Appropriately escalates issues timely; collaborates with staff and leadership to ensure customer satisfaction in all accounts.
Performs other duties as assigned.

Benefits

Medical, Dental, and Vision Insurance
Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40–56 hours of sick time per year based on seniority and advanced upon hire.
Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
Employee Assistance Program
Employee Resource Groups for networking and team building
Tuition Reimbursement Program
Employee Referral Program
Safety shoe and safety glasses reimbursement (based on position)
Employee discounts through BenefitHub
Advancement opportunities