Operations Account Management Intern

DLL Group • Des Moines, IA

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About The Position

The Operations Account Management Intern will play a key role in supporting the Account Management team by contributing to process improvement initiatives, data analytics, and client account management activities. This internship offers a unique opportunity to gain hands-on experience in operational strategy and client service while helping shape specific objectives based on evolving business needs.
Day to Day
Opportunities for Impact
Process Improvement:
Identify inefficiencies within current workflows and recommend solutions to optimize operations.
Support documentation and implementation of new processes and best practices.
Data Analytics:
Collect, analyze, and interpret operational and account-related data to uncover trends and opportunities.
Develop reports and dashboards to support decision-making and performance tracking.
Account Management Support:
Collaborate with Account Managers to ensure client needs are met and service levels are maintained.
Assist in preparing client-facing materials, presentations, and status updates.
Strategic Projects:
Contribute to special projects aligned with business priorities, including automation, reporting enhancements, and customer experience improvements.
Essentials
Currently pursuing a degree in Business, Operations Management, Data Analytics, or a related field.
Strong analytical and problem-solving skills with attention to detail.
Proficiency in Microsoft Excel and familiarity with data visualization tools (e.g., Power BI, Tableau) is a plus.
Excellent communication and organizational skills.
Ability to work independently and collaboratively in a fast-paced environment.
What You’ll Gain
Exposure to operational strategy and account management in a dynamic business environment.
Hands-on experience with process improvement and data-driven decision-making.
Opportunity to contribute to meaningful projects that impact business performance.
Choose Wellbeing
DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.
Our four wellbeing categories are as follows:
Connection – Build meaningful connections with other DLL members
Health – Manage mental, emotional and physical health
Finance – Provide learning opportunities to help members achieve personal financial health
Lifestyle – Maintain balance between work and life priorities
There are things that matter to our members and the wellbeing of our members matters to DLL!
Settling In
At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We become from different backgrounds, cultures, nationalities and histories.
But for all of our differences, we share one thing in common: each of us are members of DLL.
Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.
Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.
We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.
Good to Know
Deadline for application: February 6, 2026 (Due to high volume of applications this requisition may close prior to posted close date)
The selection process may involve an assessment.
Applications via email will not be reviewed. Please apply online via our career website: workingatdllgroup.com
#LI-WC1
For more information, please contact our Talent acquisition partner Wayne Croft via [email protected]
DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.
DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.
US Privacy Statement

DLL, a great place to build your career
DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world’s largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture — shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us — is at the heart of everything we do.
We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive.
You’ll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility.
Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions.
Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we’ll “Partner for a better world” to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL.
Join us in Partnering for a better world!

Requirements

• Currently pursuing a degree in Business, Operations Management, Data Analytics, or a related field.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and organizational skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Nice To Haves

• Proficiency in Microsoft Excel and familiarity with data visualization tools (e.g., Power BI, Tableau) is a plus.

Responsibilities

• Identify inefficiencies within current workflows and recommend solutions to optimize operations.
• Support documentation and implementation of new processes and best practices.
• Collect, analyze, and interpret operational and account-related data to uncover trends and opportunities.
• Develop reports and dashboards to support decision-making and performance tracking.
• Collaborate with Account Managers to ensure client needs are met and service levels are maintained.
• Assist in preparing client-facing materials, presentations, and status updates.
• Contribute to special projects aligned with business priorities, including automation, reporting enhancements, and customer experience improvements.

Benefits

• Exposure to operational strategy and account management in a dynamic business environment.
• Hands-on experience with process improvement and data-driven decision-making.
• Opportunity to contribute to meaningful projects that impact business performance.
• competitive pay
• generous benefits
• health and wellbeing support
• manage your work-life balance through our hybrid working flexibility
• variety of development opportunities

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees