Operational Technology Specialist - Entry Level

NiSource • Hammond, IN

1d • $69,900 - $105,000 • Hybrid

About The Position

Operational Technology Specialist Full Time Perm Way of Work: Hybrid - 3 days in-office Salary: $69,900 - 105,000 USD Annual plus 8% annual bonus Location: Hammond, IN, or Merrillville, IN Operational Technology Specialists perform on-going maintenance and enhancements to EMS applications, databases and displays, utilizing change-management methodology and SCADA modeling standards. The position will complete and maintain overall application documentation day-to-day application changes. Formulate and define scope and objectives for assigned projects, by working with end-users to understand business requirements. Operational Technology Specialists work in one of the following disciplines: Energy Management System Support: Model SCADA, ICCP, and Calculations Operations Software and Application Development responsibilities include including development and enhancement of applications that support the Operational Technology electric environment. Network and Security Support responsibilities include the design, development and implementation of network operations, network architecture, and network security, solutions and monitoring capabilities. Infrastructure Support responsibilities include including Server, Desktop, VMware, Citrix and SAN administration, Directory server management Application Management System Support Specialists provide assistance related to the installation, operation, and maintenance of computer software application programs. Typically the contact person who would receive and handle support tickets and resolve support-related issues. Provides hands-on technical maintenance or walk users through a troubleshooting and resolution process by phone or through electronic platforms such as real-time chat. Tracks support records and analyzes data to identify patterns of common issues.

Requirements

• Bachelor's Degree or equivalent work experience
• 1+ years of experience with IT Systems support such as help desk, infrastructure support, application support, or related duties
• Experience with MS Office Suite
• Authorized to work in the United States without requiring sponsorship.

Nice To Haves

• Familiarity with SQL and Java
• Oracle Administrator
• SQL Server Administrator
• Related experience in the utility industry

Responsibilities

• Performs all required operational maintenance and troubleshooting of supported systems
• Works with vendors, application developers, database administrators, corporate IT, and other technology groups to resolve problem
• Assists in the design and development of System implementations
• Evaluates and tests software changes and updates supplied by vendors, prior to installation
• Maintains appropriate change management documentation for all hardware and software modification

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level