Operational Technology Manager (Open to Montana & South Dakota major office locations)

Northwestern Energy•Sioux Falls, SD

9d•$151

About The Position

The Operational Technology Manager is a key position bearing responsibility for technology primarily related to utility operations. Unique requirements of this position include ability to fuse the disciplines of information technology and operational technology and partner across operational departments of the utility. The role will develop and implement strategy across informational and operational technology systems, including industrial control systems. As a high-functioning member of the Business Technology leadership team this position will develop a team capable of managing technology convergence with utility operations and collaborate with operations and business technology leadership. The candidate must be able to manage all aspects of diverse IT/OT product delivery and utilize expertise and leadership skills to direct staff and to resolve issues to ensure program goals and requirements are met. The position takes responsibility for products involving multiple disciplines in the IT/OT functions and is responsible for imbedding security into products from the beginning. The ideal candidate is an integrator of people and processes, a thought leader, a problem solver, and an expert consultant with solid domain competency in IT/OT applications, infrastructure, networking and security in order to apply the knowledge across an enterprise.

Requirements

A bachelor's or master's degree in business administration, engineering, computer science, information management or related field, or equivalent work experience
Academic qualification or professional training in legal and regulatory areas is also desirable
8 to 10 years supervisory experience
Strong leadership skills including interpersonal communication skills preferred
Strong computer skills, excellent written and verbal communication skills and strong organizational skills are a must
Must be able to demonstrate and maintain a good safety record
Experience in integrating complex, cross-corporate processes
Experience partnering with outside software consultants and vendors to deliver software and system support for the business.
Excellent interpersonal skills; able to work across business lines at senior levels to influence and effect change to achieve common goals
Demonstrated leadership; proven track record of leading complex, multidisciplinary talent teams in new endeavors and delivering solutions
Experience in strategic technology planning and execution. Must have an in depth understanding of IT systems which support business processes to include application controls, database controls, network and infrastructure controls and software development controls
In depth knowledge of information security systems (firewalls, intrusion protection systems, security policies, etc.)
Expert in program and product management
In depth knowledge of emerging information technology and cyber threats
In depth understanding of COBIT, NIST
In depth understand of SOX, CIP and other related compliance frameworks
The selected candidate must have the utmost personal integrity and business ethics
The incumbent must have enough courage in their convictions to challenge senior levels of management as appropriate
Strong leadership skills, communication skills (written and verbal) and analytical skills are all required for this position
Strong interpersonal skills and the ability to lead change are also necessary
A demonstrated understanding of business processes, problem solving abilities, and process analysis is also required in this position
Outstanding analytical and problem-solving abilities
Ability to demonstrate strength of conviction in asserting a position
Ability to demonstrate tenacity when faced with barriers or resistance
Excellent oral and written communication skills, including the ability to explain digital concepts and technologies to business leaders, as well as business concepts to technologists; able to sell ideas and process internally at all levels, including the board and investors

Nice To Haves

Get Into Energy - Energy Industry Fundamental 2.0 certification is a plus (click here to certify at no cost)

Responsibilities

Demonstrates leadership consistent with NorthWestern Energy's code, values, policies, processes and controls
Utilizes effective management practices to maintain employee engagement and productivity
Effectively manages budget, ensuring proper cost controls
Leads special product delivery as required utilizing effective change and program management techniques
Develop strong partnerships and relationships with key outside vendors and hold them accountable for service delivery as needed.
Ensure compliance with policies, controls, and applicable state and federal rules and regulations
Manages talent effectively, utilizing best practices to achieve effective business results
Coordinate or direct development of activities to ensure product needs and objectives are met
Measures, monitors and reports status of goals and program achievements
Communicates effectively with stakeholder including employees to achieve positive business outcomes
Maintains professional knowledge and takes steps to stay abreast of market changes and industry developments
Builds company image by collaborating with customers, government, community organizations, and employees
Position is responsible for implementation and operation of a suite of technologies which include, but are not limited to, workforce management, outage management, and industrial control systems
Primary responsibilities include partnering with key Operational business leaders on IT/OT systems concerning strategy, support and implementation
Set strategy and develop technology roadmap for Operational business leaders
Leader and advocate all aspects of cyber security helping to drive cultural change within the company
Directs a staff of technologists focused on utility operations technology and product delivery
Assures appropriate level of management to resolve issues is brought into the problem resolution process
Develops effective, collaborative partnerships with business partners, Business Technology and 3rd parties (including suppliers)
Leads change and provides specific recommendations to all levels of management concerning operational facing technology
Provide leadership in the definition and execution of an IT/OT roadmap, to include aligning with the defined Information Security strategy, business and product strategy
Serves as an expert advisor to senior management in the development, implementation and maintenance of IT/OT systems to ensure best practice control objectives are achieved in protecting information assets
Drives vendor and technology risk assessments
Implements and maintains a Change Management Program to ensure adequate controls are in place to execute IT/OT changes
Develop, forecast, and manage Business Technology capital and expense budgets
Proficient in contract and vendor negotiations
All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
Ensure self and others actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives
Proficient in contract and vendor negotiations

Benefits

401K with company match up to 4% and non-elective contribution up to 7%
Healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents, Health Savings Account (HSA), healthcare and dependent care flexible spending account (FSA)
Employee Assistance Programs (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents to include financial health)
Life Insurance (Company pays basic employee policy; spouse, dependent insurance also available)
Continuing education reimbursement
Competitive pay (Scheduled performance-based wage increases and annual incentive opportunities.)
Paid company endorsed volunteer opportunities
Paid parental leave
Paid bereavement leave
Paid training opportunities
Paid time off starting on your first day, plus 11 paid holidays