OPERATIONAL PROCEDURE DEVELOPMENT ANALYST 73006067
About The Position
The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. This position is an Operations Review Specialist within the Operational Procedures and Training Unit. It is a highly responsible, advanced-level role requiring independent judgment, strong writing, proofreading, and editing skills, and the ability to manage multiple priorities with minimal supervision. If you enjoy collaborating with others to develop clear, effective procedures and instructional materials that help team members understand child support services and navigate the Program’s systems, this may be the opportunity for you.
Requirements
- Experience using common application software (MS Word, Teams, Adobe Acrobat)
- Experience in technical or professional writing, proofreading and editing
- Experience gathering information from multiple sources and condensing it into clear, concise instructions
- Experience managing multiple assignments simultaneously
Nice To Haves
- A degree in English, communications, journalism, or a related field
- Experience in Child Support Program operations, including CAMS
Responsibilities
- Manage multiple projects with competing deadlines and minimal supervision
- Use common software applications and troubleshoot basic technical issues
- Create and revise Program procedures using plain language, strong writing, proofreading, and editing skills
- Develop instructional guides using online knowledge-based editor software
- Develop and revise Program forms
- Collaborate and communicate effectively with stakeholders and subject matter experts
Benefits
- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
