Operational Compliance Specialist

Mountain America Credit Union•Sandy, UT

24d•Hybrid

About The Position

Operational Compliance Specialist focusing on 1st line compliance and regulatory support for the lending and operational units. Acts as a liaison between business units and 2nd lines to assist in understanding regulatory requirements. Specialist will work with business units to ensure proper policies and procedures are in place, reviewed, and adhered to. Acts as main resource for questions and procedure regarding regulatory reporting such as HMDA, 1071, and NMLS.

Requirements

3 years professional experience in a progressive financial setting or related field
2 years compliance or regulatory experience
Bachelor’s degree in business or finance or related field; or additional three years of combined experience in a progressive finance or compliance setting
Intermediate skills in the following: computer operating skills (windows navigation, mouse/keyboard functionality), Microsoft Outlook, Microsoft Office Suite, applicable departmental specific software.
Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations
Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization.
Ability to work both autonomously and collaboratively in a fast-paced environment.
Self-starter with strong organizing and time management skills and the ability to work productively and efficiently in a fast-paced environment with multiple projects and timelines
Adaptive to change, responds positively to altered circumstances or conditions
Possess a desire and willingness to learn and continually update knowledge base on financial concepts, strategies, systems etc.
Take initiative to be a problem solver and provide suggestions to improve processes and efficiencies.
Excellent inter-personal skills including the ability to lead and collaborate with ad-hoc teams
Strong interpersonal skills with the ability to build business relationships with vendors, business units, and leaders.
Exercise independent judgment within generally defined procedures and practices to identify issues and propose solutions
Data analytics and data validation skills and proficiency in business data analysis (MS Excel, etc.)
Ability to sit, talk and hear consistently
Ability to stand, walk, and use hands to handle or reach occasionally
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Ability to lift up to 10 pounds occasionally

Nice To Haves

Certified Credit Union Compliance Officer, or equivalent, preferred
Credit Union Compliance Expert (CUCE), Fair Lending Expert; or other related certifications preferred
Core Banking Systems, ACES, Questsoft experience preferred

Responsibilities

Assist in building, reviewing, and administering 1st line compliance programs
Strong ability to research, read, and interpret government regulations, technical reports, and legal documents
Maintain extensive knowledge of credit union operations and lending processes with ability to work on complex issues and to identify key fair lending risks
Develop and maintain a first line fair lending program
Understand use of AI models to detect fair lending risks, anomalies, and patterns in loan data
Provide regulatory and audit support for business units (CFPB, NCUA, etc.)
Lead efforts to collect, validate, analyze, and submit loan data to ensure compliance with regulatory reporting requirements, including HMDA and 1071
Lead effort to collect and submit data for CFPB credit card submission requirements
Act as an expert and main resource for regulatory questions, research, and advice to first line business units
Maintain NMLS registry and licensing for all MACU lending team members. Coordinate and conduct NMLS training
Assist with the compliance monitoring process including identification of areas to monitor, monitoring schedule, reporting, and addressing identified gaps
Review and track first line assessments, guiding business units through process and associated risks
Provide compliance support for disclosure review and version tracking
Assist in gap analysis for credit union policies, procedures, and compliance programs
Collaborate with business units to support remediation and reporting of issues management
Review updates to procedures and determine if changes affect board policy, standards or step-by-steps
Utilize RegTech platforms and automated compliance monitoring tools
Interpret emerging regulatory changes and proactively support business units in adapting policies and procedures
Assist in annual board policy review by documenting changes and completing change request forms for lending and operational sections
Write various types of documentation, such as procedures manuals, job aids, and reference guides that comply with MACU standards on language, writing style, structure, and format
Work closely with MACU Risk teams and other operational business units to provide compliance and regulatory information and make recommendations
Review business unit processes, technology offerings, and automated processes to ensure compliance with all applicable regulations
Utilize data visualization tools to present regulatory findings
Perform other duties as assigned