Operational Compliance Auditor

California Water Service Group•San Jose, CA

1d•$102,000 - $189,400•Onsite

About The Position

California Water Service Group invites you to build a meaningful career with the third‑largest publicly traded water utility. Guided by our mission to be the leading provider of water and wastewater services, we are dedicated to improving quality of life for the customers, communities, and employees we serve. Our culture is grounded in core values—integrity, service, value, health and safety, respect and collaboration, and corporate citizenship—and reflected in our recognition as a Top Workplace®, a Great Place to Work®, and a J.D. Power leader in customer satisfaction for multiple years. Join Cal Water and be part of a purpose‑driven organization where your work makes a lasting impact. The Operational Compliance Auditor works closely with all levels of management across the organization related to audit, assurance, and compliance activities. The position is responsible for ensuring the company is compliant with regulations, control environment, internal policies & procedures, risk mitigations, and governance practices. The role primarily supports operational, compliance, and assurance activities. This position is located in San Jose, California and reports to the Director of Internal Audit.

Requirements

Bachelor’s degree in Business or and/or equivalent relevant experience
Ten years of progressive experience working in compliance, business, and operational auditing
High proficiency in the use of Microsoft Office applications and collaboration tools
Valid California Driver License
Excellent self-starter with solid project management skills
Strong attention to detail, analytical abilities, research skills, and objective thinking
Compliance auditing approaches and development of reporting documentation
Ability to understand and analyze business processes, compliance, internal control theory, COSO 2013, and governance
Strong understanding of risk management and abilities to analyze and evaluate effectiveness of mitigations
Working knowledge of business best practices in compliance and operational auditing and assurance
Excellent interpersonal skills needed to build positive working relationships across all functions within the Company
Ability to learn “on-the-go”, give and receive constructive feedback in a productive way
Ability to think strategically and plan effectively, with attention to detail and strong ownership work ethic
Strong project and program management, organizational, analytical, and creative problem-solving skills
Ability to work in a dynamic environment, with an ability to navigate and overcome ambiguity
Ability to manage multiple priorities/activities to meet commitments
Excellent verbal and written English language skills required

Nice To Haves

Compliance and utility experience preferred
MBA, CPA, CMA, or IIA Certified Internal Auditor and/or Certified Compliance and Ethics Professional desired

Responsibilities

Performs advisory and consulting activities related to the design, implementation, and oversight of effective compliance programs
Perform audit and assurance activities to assess the company’s obligations related to, compliance, regulations, third party agreements, standards, internal policies, operational procedures, and laws
Develop progressive and innovative approaches to compliance and operational assessments
Partners with functional owners/stakeholders in the development of business assurances work related to emerging regulations, business practices, enterprise risk management, sustainability, and operating procedures
Advises Management in assessing risks, develop governance models, and evaluate the compliance impacts to operational processes
Contributes to the delivery of projects and programs under the responsibility of the Internal Audit Function
Prepares relevant business reports and presentations for management
Facilitates the Company’s Compliance and Operational Assurance Programs
Evaluates potential violations and conducts investigations to determine the facts and root cause
Collects and analyzes data, reviews documents, and assesses samples to draw independent and objective conclusions
Supports the functional design, implementation, and administration of technological solutions for internal audit and risk management, including automation
Recommends modifications to improve the effectiveness of risk management, control environment, and governance processes
Assigns, reviews, and manages activities performed by co-sourced partners, consultants, any part-time resources
Develops and maintains successful relationships and partnerships with internal customers, stakeholders, and external parties
May perform activities to support the company’s SOX Compliance Program
Assists in providing department trainings and knowledge enhancement
Performs other similar duties as assigned
Performs work on-site in assigned office location